Soukaina Kajdouh Email & Phone Number

Barcelona, Catalonië, Spanje

Amsterdam, North Holland, Netherlands

In my role as a Junior Implementation Manager, my primary responsibility is to facilitate the onboarding process for our new clients. After the sales process, I take on the role of being the representative within the Client Success Team. My role involves around identifying the client's needs, translating them into our platform, and ensuring that their.

Amsterdam, North Holland, Netherlands

Relesys is a SaaS (Software as a Service) company that provides tailor-made communication & performance platforms to major retailers in Denmark, Sweden, and the Netherlands. Through the Relesys platform, organisations can actively engage their employees, enhance their performance, and boost their organisations which results in better service and increased.

Amsterdam, North Holland, Netherlands

As a finance professional with experience at International Cards Services on a WWFT project, I specialise in interim roles, offering expertise in regulatory compliance.

Amsterdam, North Holland, Netherlands

As a CDD/AML Client Service Specialist working on a WWFT project, I am dedicated to ensuring compliance with regulatory standards, particularly the Dutch WWFT regulations. My role revolves around conducting thorough customer due diligence (CDD) and anti-money laundering (AML) procedures to verify client identities and gather required documentation.I work.

Amsterdam, North Holland, Netherlands

As a Remediation Relationship Manager, I specialize in overseeing and managing the remediation process for my client portfolio (clients: 40-60), ensuring compliance with regulatory standards and fostering positive client relationships. I cultivate and maintain strong connections with clients navigating WWFT compliance-related remediation, acting as their.

Amsterdam, North Holland, Netherlands

As a Contact Officer - Remediation Service Desk, I play a vital role in supporting clients undergoing remediation processes related to WWFT compliance, mandated by Dutch law. Serving as the primary point of contact, I provide expert assistance and guidance to clients, addressing inquiries, resolving issues, and ensuring a seamless remediation.

Amsterdam, North Holland, Netherlands

As the Head Cashier Customer Service, I oversee all aspects of the checkout process to ensure smooth and efficient operations. My responsibilities include managing a team of cashiers, resolving customer concerns, and maintaining cash register accuracy.Key responsibilities: supervision, customer assistance, training & development and problem resolution.

Amsterdam, North Holland, Netherlands

As a Cashier Customer Service, I am dedicated to providing efficient and friendly service to every customer. With a focus on accuracy and professionalism, I handle transactions, process payments, and assist customers with inquiries and concerns.Key responsibilities: checkout operations, customer assistance and team collaboration.

Amsterdam Area

As an All-Round Events Employee, my role encompasses a wide range of tasks and responsibilities, particularly during the challenging times of COVID-19 while simultaneously working on my Bachelor's thesis. I play a key role in event planning and coordination, skillfully adjusting strategies to meet evolving health and safety guidelines.

Amsterdam, North Holland, Netherlands

As a Guest Service Representative at a 6-star boutique hotel, my role extends beyond providing exceptional service to guests. In addition to welcoming and assisting guests throughout their stay, I am responsible for managing reservations, handling check-ins and check-outs, and ensuring the smooth operation of front desk activities. I also collaborate with.

Ko Samui, Surat Thani, Thailand

As a Guest Relations Management Trainee, I am deeply involved in enhancing guest experiences by actively contributing to continuous improvement initiatives. In addition to ensuring guest satisfaction, I collaborate with management to brainstorm and implement innovative ideas aimed at elevating the resort's offerings and enhancing the overall guest.

Amsterdam, North Holland, Netherlands

As a Guest Service Representative at a boutique hotel, I've had the privilege of being part of the opening team, serving as the frontline ambassador responsible for all reception duties. Welcoming guests with warmth and professionalism, I manage check-ins, assist with inquiries, and ensure seamless transitions throughout their stay.

Amsterdam, North Holland, Netherlands

As a Cashier Customer Service, I am dedicated to providing efficient and friendly service to every customer. With a focus on accuracy and professionalism, I handle transactions, process payments, and assist customers with inquiries and concerns.

Bachelor Of Arts - Ba, Hospitality Administration/Management

Graduated with a 7 after 4,5 years.

Master, Wellness Culture: Sport, Health And Tourism

Exchange Program

Master, Fashion Studies

Exchange Program

High School Diploma - Havo, Economie & Maatschappij