Dalton Smith is a Operations Support Manager at Verizon. Colleagues describe him as "The first thing that comes to mind when I think of Dalton is: 'he gets it'. He gets the big picture, he gets the ground view activities. He gets how to connect the dots between both the high level and the low level and how to steer and tie it to the overarching team or broader organizations mission and objectives. He gets the technical pieces, he gets the business pieces. He gets what it means to be a great teammate and collaborate. He gets the job done." and "Dalton was a part of my team during my time as a Social Media Engagement Supervisor for Verizon Fios. He served as a Chat Specialist where he engaged with customers online in order to help create memorable experiences. In addition to his core role, he also contributed to the team as much as possible. He was a part of the content team, culture crew and also served as a back-up Sr. Analyst. Dalton is very intelligent, ambitious and intuitive. He also strives to be a top performer and was one of our top agents with the highest revenue within our workgroup. Dalton is dedicated and passionate about being a life-long learner and he is committed to achieving his goals. "