Souman Mukherjee

Souman Mukherjee Email and Phone Number

Co-Founder and Director-Sales and Strategy @ Whyte
Gurugram, HR, IN
Souman Mukherjee's Location
Gurgaon, Haryana, India, India
Souman Mukherjee's Contact Details

Souman Mukherjee work email

Souman Mukherjee personal email

About Souman Mukherjee

Management Consultant with 25 years of’ experience in Project/Programme Management, Strategy & Business Transformation, Bid & Mobilisation Management, Business Process Re-engineering, Service Delivery & Transitions in both, public and private sectors globally Career highlights include: - Setup and led the Programme, Transition and Transformation practice for Mangement Consulting unit- Played an integral part in developing business for a startup strategic Shared Service & Consulting unit with a diverse capability suite including M&A, Financial Modeling, Process Excellence, Research & Big Data Analytics, PMO, Design and Development- Set up and led a Knowledge Alliance group, a central team managing global bids and contract repository that catered to larger bid community world-wide with solution and content support on PQQs, RFI, RFPs. - Led front line projects in new market (India) including, Chennai & Hyderabad Metro bids, Indore BRTS Bid and Mobilisation etc. - Delivered multiple projects in UK&E, AMEAA and ASPAC regions on strategy development & Implementation including Business Review and Consolidation, Target Operating Model Development, Operational efficiency and Transformation initiatives in functional areas such as, but not limited to, HR, IT, Finance & Operations- Seasoned Practice lead with rich experience in markets and sectors as diversified as Railways, BRTS, Hospitals, Global Banking, Telecom & ISP, Insurance, Retail, Immigration Services, Contact Center and others - Managed and fostered relationship with multiple outsourcing partners across India, ensured delivery and performance management beyond Service Levels and improved customer experience

Souman Mukherjee's Current Company Details
Whyte

Whyte

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Co-Founder and Director-Sales and Strategy
Gurugram, HR, IN
Website:
groupwhyte.com
Employees:
18
Souman Mukherjee Work Experience Details
  • Whyte
    Co-Founder And Director-Sales And Strategy
    Whyte
    Gurugram, Hr, In
  • Whyte
    Co-Founder & Director-Sales And Strategy
    Whyte Apr 2018 - Present
    Gurgaon, India
  • Intelenet Global Services
    Practice Head- Programmes & Management Consulting
    Intelenet Global Services Jun 2013 - Mar 2018
    Gurgaon, India
    Setup and led a Management Consulting and Programme Management practice- Ensuring practices match to what is needed for business environment. - Establishing an enterprise-level function to ensure strategy execution and program success- Introducing more creative, flexible and scalable approaches to getting things done. - Going beyond structured compliance to process and experiment - Deploying new engagement tools, intrinsic rewards, nontraditional productivity and quality techniques
  • Serco
    General Manager- Transitions And Transformation
    Serco Apr 2011 - May 2013
    Dubai, Uae
    Spearheaded projects globally in the areas ofDivision level Operational EfficiencyBusiness TransformationStrategic planningBusiness Modeling and re-engineeringIT TransformationBid Support
  • Serco
    Deputy General Manager- Bpr And Projects
    Serco May 2010 - Jun 2011
  • Serco
    Senior Consultant- Re-Engineering And Projects
    Serco Mar 2010 - May 2010
  • Carphone Warehouse
    Account Manager- India Offshore
    Carphone Warehouse Dec 2007 - Mar 2010
    Managed relationship with outsourcing partners and ensured that CPW's goals and objectives are attained in an efficient and cost effective manner and that the ethos of providing leading edge differentiated service to customers is upheld. Consistent management of CPW's outsourcing partner relationship(s).The role was focused on ensuring that partners are managed in line with contractual obligations and a strong spirit of cooperation and partnership is fostered. It also included budget responsibility and accountability, in line with CPW business objectives. Drive transparency and delivery of detailed analysis and reporting of operational performance as well as customer experience and behaviour trends. Close involvement at customer and operational levels to understand and validate actual service experiences, identify opportunities for improvements and drive business efficiencies.
  • Wns
    Service Delivery Manager
    Wns Oct 2004 - Nov 2007

Souman Mukherjee Skills

Leadership Bpo Consulting Banking Business Transformation Telecom Reviews Business Process Re Engineering Vendor Management Team Management Process Improvement Strategic Planning Offshoring Strategy Management Consulting Operational Efficiency Operations Management Business Analytics Audit Sla Business Intelligence Business Process Improvement Project Management Outsourcing Project Mangement Service Delivery Business Modeling Crm Performance Management Hospitals

Frequently Asked Questions about Souman Mukherjee

What company does Souman Mukherjee work for?

Souman Mukherjee works for Whyte

What is Souman Mukherjee's role at the current company?

Souman Mukherjee's current role is Co-Founder and Director-Sales and Strategy.

What is Souman Mukherjee's email address?

Souman Mukherjee's email address is so****@****bal.com

What skills is Souman Mukherjee known for?

Souman Mukherjee has skills like Leadership, Bpo, Consulting, Banking, Business Transformation, Telecom, Reviews, Business Process Re Engineering, Vendor Management, Team Management, Process Improvement, Strategic Planning.

Who are Souman Mukherjee's colleagues?

Souman Mukherjee's colleagues are Paul Whyte, Craig Whyte, Anuja Dasgupta, Shadab Hussain, Saud Abbasi, Ensieh Bayati, Tanu Kamra.

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  • Souman Mukherjee

    Bi-Lingual Senior Consultant At Deloitte| Xbilingual Lead-富士通| Xamazonian|Xcts|Jlpt N2| Six Sigma Certified
    India

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