Soumen Chatterjee

Soumen Chatterjee Email and Phone Number

Delivery Hub Manager- ZEPTO |SAP | WMS | || Ex - KDL | Ex- PharmEasy |Ex- S M FunCorp| Ex- Future Group @ Zepto
Soumen Chatterjee's Location
Kolkata, West Bengal, India, India
About Soumen Chatterjee

Hi Everyone, I am Supply Chain professional, designated as a Warehouse Manager with over 8 years of expertise in 3 PL Operations, SAP, inventory control, stock audit, and team management. Proficient in overseeing various warehouse operations including picking, storage, receiving, dispatching, security, maintenance, sanitation, and administrative tasks. Skilled in optimizing warehouse processes to enhance efficiency and productivity. Strong leadership abilities demonstrated in effectively managing teams to achieve operational goals and ensure smooth workflow.Closely work with 5S certification program and implementation of effective Kaizen are among my key interest areas.

Soumen Chatterjee's Current Company Details
Zepto

Zepto

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Delivery Hub Manager- ZEPTO |SAP | WMS | || Ex - KDL | Ex- PharmEasy |Ex- S M FunCorp| Ex- Future Group
Soumen Chatterjee Work Experience Details
  • Zepto
    Delivery Hub Manager
    Zepto Oct 2024 - Present
    Greater Kolkata Area
    1. Operational Management:-Oversee day-to-day operations of the delivery hub, ensuring timely and accurate deliveries.Manage and optimize delivery routes and schedules to maximize efficiency and minimize costs.Ensure adherence to safety and regulatory compliance standards, including vehicle and driver safety.Develop and implement processes for inventory management, quality control, and returns handling.2. Team Leadership & Development:-Lead, motivate, and manage a diverse team of drivers, warehouse staff, and logistics coordinators.Train and develop team members to improve performance and ensure high operational standards.Conduct regular performance reviews and provide constructive feedback and support.3. Customer Service & Satisfaction:-Ensure high levels of customer satisfaction by managing delivery timelines and addressing customer issues.Implement best practices for improving customer experience and resolving delivery-related concerns.4. Data Analysis & Reporting:-Track and report on key performance indicators (KPIs) related to delivery efficiency, cost management, and customer satisfaction.Analyze operational data to identify areas for improvement and implement actionable solutions.5. Inventory & Resource Management:-Monitor and manage inventory levels, ensuring timely restocking and efficient handling of goods.Coordinate with other departments (e.g., purchasing, warehouse) to ensure smooth and efficient operations.6. Budget & Cost Control:-Develop and manage the budget for the delivery hub, ensuring cost control and resource optimization.Identify and implement cost-saving strategies while maintaining high operational standards.7. Stakeholder Communication:-Act as the primary point of contact for internal and external stakeholders related to the delivery hub’s operations.Ensure clear and consistent communication with senior management, suppliers, and other departments.
  • Kd Supply Chain Solutions Pvt Ltd
    Warehouse Manager
    Kd Supply Chain Solutions Pvt Ltd Apr 2024 - Oct 2024
    Kolkata, West Bengal, India
    • Effectively manage a 2.10 lakh square feet warehouse , with an additional 90 thousand square feet area,servicing B2B , B2C sector.• Supervised a team of 120 employees, ensuring smooth operation and productivity.• Managed high volume of approximately 60 vehicles daily, maintaining accuracy and timelines.• Displayed proficiency in budget management , cost control and overhead optimization.• Successfully reduced complaints and claims, prioritizing customer satisfaction and minimizing losses.
  • Kd Supply Chain Solutions Pvt Ltd
    Warehouse In-Charge
    Kd Supply Chain Solutions Pvt Ltd Jul 2022 - Oct 2024
    Kolkata, West Bengal, India
    Warehouse In-Charge at Exide Warehouse oversees the efficient operation of a vast storage facility spanning 2 lakh 10 thousand square feet, with an additional 90 thousand square feet area. Responsibilities include inventory management, optimizing storage space, coordinating incoming and outgoing shipments, ensuring compliance with safety regulations, and supervising warehouse staff.
  • Pharmeasy
    Inventory Executive
    Pharmeasy Apr 2021 - May 2022
    Kolkata, West Bengal, India
    Handle 180 members of team
  • S M Funcorp Toys Llp
    Warehouse Incharge
    S M Funcorp Toys Llp Aug 2020 - Apr 2021
    Kolkata, West Bengal, India
    Warehouse Inventory Executive
  • Nufuture Digital (India) Ltd
    Assistant Stock Auditor
    Nufuture Digital (India) Ltd Nov 2017 - Feb 2020
    Handel 70 manpower of team
  • Nexval Group
    Us Mortgage Auditor
    Nexval Group Dec 2016 - Oct 2017
    Kolkata

Frequently Asked Questions about Soumen Chatterjee

What company does Soumen Chatterjee work for?

Soumen Chatterjee works for Zepto

What is Soumen Chatterjee's role at the current company?

Soumen Chatterjee's current role is Delivery Hub Manager- ZEPTO |SAP | WMS | || Ex - KDL | Ex- PharmEasy |Ex- S M FunCorp| Ex- Future Group.

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