Role : Product Management and Project Management (Blockchain Execution) Role encompasses defining the product strategy, ensuring successful delivery aligning with the product roadmap and maximizing business value through global adoption.Product management responsibilities:• Partner with business stakeholders to set the Product OKRs and ensure that the Product delivers the expected business value. • Develop the product vision and optimize product strategy and roadmap. Manage stakeholders and dependencies across organizations.• Ensures that both long term (strategy) and short term (backlog) perspective is included in the product development. Lead Program Increment (PI) planning.• Collaborate with solution architects and other product owners during the PI.• Drive design thinking approach to translate end user needs into useful and usable product features. • Collaborate with target systems’ PO to map integration requirements and optimize information flow.• Ensuring non-functional requirements, security, and regulatory compliance of the product according to the rules, guidelines, governance, and applicable processes.Product deployment and adoption responsibilities:• Accountable for end-to-end product adoption at all customer units across globe. • Drive BA team to conduct process analysis, map As Is, To Be flows, and identify gaps for optimization• Collaborate with customer units during process transformation and adoption phases.Product 1: Ericsson Customer Acceptance aka ECA (current)Pioneering Blockchain-based customer acceptance solution, orchestrating workflows through a BPM engine. Adopted by 28+ global Ericsson customers.Product 2: Hardware Entitlement and Lifecycle Management aka HELMBlockchain solution manages hardware warranty and lifecycle, orchestrating tools for end-to-end traceability. Enable Ericsson to monitor warranty claims and minimize revenue risks.

Six Sigma and ScrumMaster® Certified Professional with proven career credentials spearheading knowledge based projects across business functions, leading digital transformation using robotic process automation and managing operation for CPG Retail domain.#Roles and Responsibilities as RPA Program Manager#RPA Program Manager for CPG Retail. Driving digital transformation through RPA implementation in multiple processes across business units.• Headed the RPA implementation for CPG client service business, achieving a 40% penetration rate through the strategic deployment of over 30 BOTs across verticals. • Project enhanced operational efficiency of $900K per year, reduced manual errors, and optimized resource allocation, leading to tangible benefits for our clients and our organization.• Established a robust RPA capability, building and leading a talented team of 36 developers and architects. Successfully managed the deployment of their projects across various Genpact business units, spanning multiple domains. #Roles and Responsibilities as Service Delivery Manager#• Managed Client Service process for Retail organizations; portfolio consists of 31 SMEs. Team catered market analysis solutions based on Point of Sales and Consumer Behavior data to 53 largest retailers in US CPG market.• Oversaw the delivery of approximately 3,000+ recurring and ad-hoc business insights reports monthly for global manufacturers and retailers, achieving an accuracy rate of 99.7%.• Driven the NPS survey initiatives, ensuring consistently high client satisfaction scores. Our NPS has remained in the promoter category for 4 consecutive years.• Owned the AOI improvement initiative for the entire business unit, achieving an actual AOI of 43%, surpassing the operating plan target of 33%.

Worked as a project mentor and process lead for Retail Client Service and Market Insight team that caters market insights to world’s largest retailers and biggest food and beverage manufacturer o Comprehensive knowledge of analyzing Point of Sales Data and Consumer Panel to analyze market trends of CPG Retail Businesso Worked with marketing and new product innovation team of world’s largest Food and Beverage Company to assist their decision making process by providing various analysis based on the business questions o Successfully lead various insights projects like Category Deep Dive, Buyers Profiling, Purchase Trends, Trail & Repeat, Brand Switching for CPG manufacturers and Opportunity Gap Study, Leakage Analysis for Retailers

 Preparing standard business insight reports using POS & Panel data highlighting impact of various marketing events.  Expertise in analyzing business cases and creating the analysis plan for the client.  Example of few analysis are Category Deep Dive, Buyers Profiling, Purchase Trends for CPG manufacturers, new product performance analysis – Trail and Repeat, Brand Switching

• Market analyst to support sales and marketing department of the world's largest Food & Beverage Company

• SME in Master Data Management