• Populating data in the Balance Score Card (BSC) format for the Operatons departments.• Making innovative reporting formats for tracking KPIs.• Publishing dash boards for top management on daily operations.• Productivity analysis for outbound calling processes.• Managing –Lead and Campaign ROI.• Managing dialler report –Lead Analysis - Call flow analysis.• MIS automation & reporting dashboard for all departments.• MIS automation & reporting dashboards for Reliance Jio process Kolkata.

Monthly management accounting along with customer wise profitability reportingMonthly reporting of divisional performance on desired criteriaMonthly reporting of operational performance and highlighting the variance to management and OPS.Preparation and analysis on revenue and ROI for new projects along with business case for approvalAny other reporting as required by management on time to time basis for driving business.

SRA Brakes Ltd - 2013• Automating entire product listing-category and subcategory wise.• Monthly dealer performance.• Category wise monthly sales overview.• PL statement.• Inventory system.Delta Inc. 2014 - 2015• Complete performance dashboard governed by SAE (Society of Automotive Engineers).Silverline Race Solutions - 2014 • Order processing template.• Cataloguing.• Sales trend template.• Geographical consumption behaviour.• Google analytics to study the performance of the official site of the company.• Inventory system.Ubik Films - 2015• Operations dashboard.• Daily expense tracker.• Taxation.ASP Broadband - 2015• Producing daily area-wise activation report.• Productivity analysis.• Operator wise achievement report.• Managing dialler report.• Maintaining data for Profit & Cost centre.• Managing recharge report.Pecon Software Ltd.- August-September 2016• MIS automation & reporting dashboards for Aircel process Guwahati.• MIS automation & reporting dashboards for Reliance Jio process Kolkata.White Lion Technologies Pvt. Ltd.- Mar-May 2017• Report automation.• Human Resource Management System.• Payroll.

• Publish analysis on challenged areas as advised by the management.• Publishing and updating the Business Process Management System (BPMS) daily for operations.• Populating data in the Balance Score Card (BSC) format for the Ops & other departments.• Working with the process excellence team in projects.• Making innovative reporting formats for tracking KPIs.• Publishing dash boards for top management on daily operations.• Training the employees on Excel as scheduled by the training department.• Productivity analysis for outbound calling processes.• Supervisor wise, Group leader wise and Team leader wise achievement report.• Managing dialler report –Lead Analysis - Call flow analysis.• Maintaining data for Profit & Cost centre.• Preparing Pseudo code for in house software department.

• Direct one-to-one interaction with the client (TATA Teleservices) for all matters related to process compliance, operations, support and business on a regular basis.• Producing daily circle-wise activation report.• Productivity analysis.• Rejection reason analysis.• Comp dashboard for zone manager and coo.• Managing “ftp”.• Conveyor Belt report for prepaid process.• D-15 report for Quality Team.