Customer-oriented, outcome-focused product management professional with over 17 years of experience in IT and 7 years dedicated to product management. Proficient in managing the entire product lifecycle from inception to launch within agile (Scrum) frameworks across various domains, ensuring products consistently meet business goals and customer expectations.Fueled by a passion for crafting and delivering innovative digital solutions, I place a strong emphasis on understanding the "WHY?", customer's need and utilizing data-driven insights. My efforts have led to numerous successes, including enhanced customer satisfaction, improved user experience through personalization and recommendations, adherence to compliance standards, and quicker decision-making processes. These contributions have significantly impacted business growth by boosting user adoption, revenue, and retention, speeding up time to market, lowering operational costs, and increasing productivity.My achievements are rooted in key competencies such as an agile mindset, analytical expertise, negotiation, and communication skills. I am deeply committed to continuous learning and professional growth, and passionate about mentoring and guiding others.Domain Expertise: - Consumer credit card lifecycle, payments processing, card transaction dispute management- Online retail banking, real-time transfers (Fedwire, ACH, UPI), - Third-party risk management and due diligence, credit scoring.- IT asset management, Manage Service Provider, Data Center/Cloud Migration- E-commerce, consumer travel and tourism,- Fleet management, Digital media, Loyalty and Reward Platform