Corporate Billing Enterprise Advisor
Current
British Telecom Global Services India Limited
Oct 2020 - Present
AeroLeads people directory · profile
Soumik Kumar Email & Phone Number
People Manager Aspirant | MBA Pursuer | Finance Accountancy Diplomat | Hotel Administration Graduate
at
British Telecom Global Services India Limited
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
British Telecom Global Services India Limited
Role
People Manager Aspirant | MBA Pursuer | Finance Accountancy Diplomat | Hotel Administration Graduate
Location
Kolkata, West Bengal, India
Who is Soumik Kumar? Overview
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Quick answer
Soumik Kumar is listed as People Manager Aspirant | MBA Pursuer | Finance Accountancy Diplomat | Hotel Administration Graduate at British Telecom Global Services India Limited, based in Kolkata, West Bengal, India. AeroLeads shows a matched LinkedIn profile for Soumik Kumar.
Soumik Kumar previously worked as Corporate Billing Enterprise Advisor at British Telecom Global Services India Limited and Guest Services Senior Associate at Accor. Soumik Kumar holds Post Graduation / Mba In Business Management, Business And Personal/Financial Services Marketing Operations from Narsee Monjee Institute Of Management Studies.
Profile bio
About Soumik Kumar
Firstly and Foremost, I love interacting with People.Experienced with a demonstrated history of working in the hospitality industry, I have professionally and personally given out most for the desired output.Skilled in Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, Tally, and Social Media. Core focuses of interest currently include:Guest Services, Hotel Operations, Front Desk Metrics, Front Office Strategy. My Phillosphies are : Content isn't commodity, it's Quality depends on the believer who think of Personal &and Profesional Growth. Strong support professional with a Bachelor of Science focused in Hospitality and Hotel Administration from Institute of Hotel Management. If you believe what I believe, I'd love to hear from you. Please reach out over email at soumik.kumar31@gmail.com if you're interested in learning more about me.
Current workplace
Soumik Kumar's current company
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British Telecom Global Services India Limited
5 roles
Soumik Kumar work experience
A career timeline built from the work history available for this profile.
Guest Services Senior Associate
* Provided Guest Services by solving problems, satisfying requests, operating phone consoles, organizing arrival and departure bills, reservations and security details. *Checked in Guests in high volume, fast paced environment ensuring guest's request, necessities were met including accurate billing settlements. *Provided Excellent Customer Service, Information about Tourism and Completed End of Shifts Reports. *Champion in Guest Enrollments, Getting Reviews and Guest Satisfaction. *Provided Conceirge Services to every Guests ensuring their comfortable stay. *Multi-tasking, Check-in, Check-out, Answering Phones, Ensuring requests to be on time, Engaging with Guests about their travel and upcoming stays, upselling rooms hand to hand with reservations.
Dec 2018 - Aug 2020
Guest Services Associate
* Provided Guest Services by solving problems, satisfying requests, operating phone consoles, reservations and security details. *Checked in Guests , fast paced environment ensuring guest's request, necessities were met. *Provided Excellent Customer Service, Information about Tourism and Completed End of Shifts Reports. *Champion in Guest Enrollments, Getting Reviews and Guest Satisfaction. *Provided Conceirge Services to every Guests ensuring their comfortable stay. *Multi-tasking, Check-in, Check-out, Answering Phones, Ensuring requests to be on time, Engaging with Guests about their travel and upcoming stays, upselling rooms hand to hand with reservations.
Feb 2018 - Nov 2018
Associate Guest Delight Manager
Jubilants Foodworks Limited
*Provided Excellent Customer Service, Information about Different Offers to the Guests, Handling 20-24 Team Members in a shift, Tracking their performances and followed up their needs and Completed End of Shifts Audits with detailed reports * Provide Guest Services by solving problems, satisfying requests, operating phone consoles, organizing Guests bills, upselling new launched products, discussing target achievement with next supervisors. *Handled Customers in high volume, fast paced environment ensuring guest's request, necessities were met including accurate billing settlements. *Champion in Guest involvement, Getting Reviews and Guest Satisfaction. *Multi-tasking, Answering Phones, Ensuring requests to be on time, Engaging with Guests about their food reviews and Compensating With Complains to meet the Guest Need
Jun 2016 - Feb 2017
Intern
Nov 2014 - Apr 2015
6 education records
Soumik Kumar education
Post Graduation / Mba In Business Management, Business And Personal/Financial Services Marketing Operations
Diploma, Accounting And Finance
Computerage Indian Institute Of Technology
Bachelor Of Science, Hospitality And Hotel Administration
Institute Of Hotel Management
Intermediate, Science
Aryabhatta Public School
Secondary Education, Science
Primary School, All Subjects
St Teresa S School
FAQ
Frequently asked questions about Soumik Kumar
Quick answers generated from the profile data available on this page.
What company does Soumik Kumar work for?
Soumik Kumar works for British Telecom Global Services India Limited.
What is Soumik Kumar's role at British Telecom Global Services India Limited?
Soumik Kumar is listed as People Manager Aspirant | MBA Pursuer | Finance Accountancy Diplomat | Hotel Administration Graduate at British Telecom Global Services India Limited.
Where is Soumik Kumar based?
Soumik Kumar is based in Kolkata, West Bengal, India while working with British Telecom Global Services India Limited.
What companies has Soumik Kumar worked for?
Soumik Kumar has worked for British Telecom Global Services India Limited, Accor, Marriott International, Jubilants Foodworks Limited, and Le Méridien Hotels & Resorts.
How can I contact Soumik Kumar?
You can use AeroLeads to view verified contact signals for Soumik Kumar at British Telecom Global Services India Limited, including work email, phone, and LinkedIn data when available.
What schools did Soumik Kumar attend?
Soumik Kumar holds Post Graduation / Mba In Business Management, Business And Personal/Financial Services Marketing Operations from Narsee Monjee Institute Of Management Studies.
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