Soumita Sengupta Email and Phone Number

• Communicating with NSDC representatives on regular basis. and sending MIS reports.• Coordinate with various Government and Indian Industry Association bodies like FICCI, NASSCOM, CII etc for their membership and affiliation programs along with tie-up for new projects based on education.• Sending MIS reports to concerned authorities.• Maintain Pan India student data on MS Excel and generating reports.• Provide continuous support and replies on emails.• Actively involved in Assessor Empanelment.• Coordinating and setting Job responsibilities of Assessors across the country at various touch points.• Identifying back-logs from old projects and cases.• Keep a complete record of database and update the same as and when required.• Set appointments and meetings on behalf of the Senior Management with various Authorities and bodies.

1)Welcoming visitors2)Attending Calls3)Courier management & tracking4)Vendor management5)Type correspondence, reports and other documents6)Maintain office files7)Open and distribute the mail8)Coordinate repairs to office equipmentAfter My 6 months provision period I am getting promoted in another department as Online Portal Coordinator. My new responsibilities are:1) Analyze, manage and optimize marketing campaigns and the collect data from it2) Manage all the data, generate leads and sell our product3) Execute marketing plans and strategies with the team members4) Analyze data to maximize ROI and profitability as defined by goals5) Monitor, measure and report performance results from promotional campaigns and data feeds6) Manage relationships with partners to develop our campaigns7) Work with Customer Solutions to ensure we provide great experiences for portal customers8) Manage the portal and updated on daily basic as required or requested by our customers

1)Protocol evaluation and feasibility including budget evaluation2)Clinical trial preparation involving the planning, assembling and instruction of the trial team, development and evaluation of patient information and informed consent forms and patient recruitment3)Regulatory and ethical submissions and procedures and communicating with relevant authoritiesImplementation of the clinical trial from initiation through the stages of development documents, SOPs, tools, organisation facilities and licenses4)Recruitment and co-ordination of the trial subjects covering informed consent, screening and inclusion of the subjects adhering to safety and compliance issues5)Co-ordination and management of the clinical trial, communication with sponsor and authorities, visit coordination, sampling, time management and product accountabilityData collection and management, collection of source documents, using and developing CRFs, registration and management AEs, filing and archiving, managing monitoring visits, dealing with queries

1) Cash Collection2) Updating the agents collection in the particular software3) Maintains Data4) Give maturity to the clients5) Preparing agents collection report & Incentives6) Create Monthly accounting in tally

• Attend the walk in customers & interact with customers by phone or e-mail• Provide support of customer care initiatives such as customer query , billing problem and detailed account management.• Solicit cross-selling and up-selling opportunities within the customer care experience.• Capturing and applying customer feedback.