Soumith Reddy S. Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Australia

Sydney, New South Wales, Australia

Australia

Responsibilities:• Monitored transactions and activity across all Betfair channels – website, mobile and third-party applications.• Performed manual reviews of large deposits through SQL reporting. • Undertook in-depth transaction and behavioral reviews to form a complete customer risk assessment.• Detected trends and reviewed to set up future real-time reports to capture relevant data - mitigate fraudulent risk on registration and payments• Reported on fraud statistics… Show more Responsibilities:• Monitored transactions and activity across all Betfair channels – website, mobile and third-party applications.• Performed manual reviews of large deposits through SQL reporting. • Undertook in-depth transaction and behavioral reviews to form a complete customer risk assessment.• Detected trends and reviewed to set up future real-time reports to capture relevant data - mitigate fraudulent risk on registration and payments• Reported on fraud statistics and shared fraud trends to the leadership group. • Reviewed and authorized all e-wallet withdrawals and bank transfers within specific thresholds using a risk-based approach • Dealt with customers’ registrations via verification's on account details and document authentications via different platforms. • Reviewed closures/suspensions on accounts for Responsible Gambling purposes. • Delivered compliance reports for due diligence matters and refunds when applicable. • Worked as part of a small team of analysts to assess and action alerts responsible for fraud, audit, Anti Money Laundering, and/or responsible gambling.• Analysed online and credit card transactions for irregularities and suspicious activities.• Trained and monitored the progress new recruits onto the Fraud/KYC Team.• Oversaw registration escalations whilst assisting other departments and management including Fraud and customer support to maintain the verification process of the team is in order to prevent fraudulent activity. Risk Portfolio and key touchpoints:• CNP fraud cost management and mitigation strategy.• On-going, and trend, control and process development, implementation, and refinement/upkeep.• Account investigations for Terms and Conditions breaches, Fraud, AML/CTF, Market Integrity, and Responsible Gambling commitments• Chargeback contestation/fund indemnification formulation and management Show less

Melbourne, Australia

Responsibilities:• Performed market analysis on wagering industry and Betfair products to identify potential sources of competitive advantage and avenues for product diversification.• Presented findings and the data to the management to improve strategies and operations.• Worked with various Betfair tools and products to understand the logic and API.• Maintained a knowledge base of data delivery and API management including security.• Developed a strong understanding of… Show more Responsibilities:• Performed market analysis on wagering industry and Betfair products to identify potential sources of competitive advantage and avenues for product diversification.• Presented findings and the data to the management to improve strategies and operations.• Worked with various Betfair tools and products to understand the logic and API.• Maintained a knowledge base of data delivery and API management including security.• Developed a strong understanding of the data lifecycle from collection to consumption.Key Projects: • Wheel of Greyhounds - Created an automated android application to place back bets on Betfair’s greyhound racing win markets, which includes the selection of greyhounds based on their win percentages. Show less

Darwin, Australia

Responsibilities:• Displayed and updated race information.• Placed quick and accurate bets on behalf of customers. • Resolved all customer inquiries on betting products, services, odds, racing results etc. in line with quality, compliance, and procedural requirements. • Engaged customers with enthusiasm and care, tailoring your approach and language to suit the individual. • Adhered to all relevant company policies such as Conduct, Compliance, Privacy & Security. •… Show more Responsibilities:• Displayed and updated race information.• Placed quick and accurate bets on behalf of customers. • Resolved all customer inquiries on betting products, services, odds, racing results etc. in line with quality, compliance, and procedural requirements. • Engaged customers with enthusiasm and care, tailoring your approach and language to suit the individual. • Adhered to all relevant company policies such as Conduct, Compliance, Privacy & Security. • Maintained up-to-date knowledge of all procedures, products, and events. • Handled all feedback in an empathetic and professional manner, tracking all necessary detail and escalating matters as needed in accordance with procedure. • Completed tasks and duties in line with defined service levels, standards, and timeframes.of the day. Show less

Master'S Degree, Information Technology (Software Engineering)

Bachelor'S Degree, Computer Science