• Schedule and dispatch drivers based on the operational function of the terminal• Working with the Terminal Operations Manager to implement Key Performance Indicators (KPI’s) related to daily customer service objectives.• Communicate & collaborate in operations of dock information regarding shipments that will be arriving late, not in aligned with planned schedules• Leads and coordinates all resources involved in the daily pick-up and delivery of freight, including BC & ON Terminal Operations & Dispatchers, Drivers, Third Party Carriers and Owner Operators.• Manages movement of freight through CP & CN

• Communicate with agents and clients• Enter and send pre-alerts to Customer and agents regarding departure of shipments• Negotiate rates with carriers• Trace shipments with airlines, and road transport • Input and issue airway bills, bill of lading and commercial invoices• Update clients and agents on status of their shipments• Arrange pick up from shippers• lssue intents to claim• Accrue pending charges• Approve payables• Update costs with agents and carriers• Send out profit share are requests• Send out and follow up on POD’s.• Maintain and update Client states report• Complete the billing process.

• Developed relationship with allocated customers (LCBO). • Accepted all orders (from customer or overseas office) and processed them to Operations• Proactively informed customer on shipment status, exceptions and provided intermediate updates on incident solution.• Made sure the billing has been done accurately, Ocean Freight, BAF, LSS were applied based on port of loading. • Handled queries from LCBO on the prices effectively.• Audited and disputed any incorrect detention or demurrage invoices from steamship liner• Created and confirmed transport order to ensure pickup of the shipment at origin.• Performed booking and booking optimization according to internal guidelines as defined by product.• Prepared, controlled and distributed all required Import documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures. • Checked responses from counterparts and finalized validation of required documents.

• Assist in Securing Capacity for Load. • Contact carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered, empty. • Update load status in system, e.g. loaded, pick-up, delivery, empty, etc. • Notify Shipper and Receiver of Load Status and reschedule pick-up or delivery appointments if necessary.

• Build strategic relationship with doctors by promoting on various oncology treatment procedures. • Strategically implement various advertising campaigns such as – billboard, television commercial, newspaper ad, online campaign for promotion. • Organize various workshops, continuing medical education for information purposes and promotion. • Initiate and maintain contact with the media for publication on various oncology related topics. • Create health check-up packages depending upon the need of the client and implement them. • Initiate and organize national level interviews and news conferences for doctors. • Conduct various life style modification programs, health talks and community education programs. • Organize ‘Self V’ campaign for cancer survivors. • Generated 80 new clients during my tenure which brought additional 20% growth to the revenue. • We were listed among the top oncology hospitals in India for the year 2015

• Identified potential doctors and maintained sustainable relationship by promoting on various healthcare services. • Developed and implemented various advertising campaigns. • Organized various workshops, continuing medical education for information purposes, promotion. • Arranged interviews and new conferences for doctors. • Initiated and maintained contact with the media for publication on various health related topics. • Organized health check-up programs, corporate social responsibility & residential welfare activities. • Co-ordinated and organized football match and provide medical support to the teams . • Conducted seminar on various life style modification programs which accelerated 5% growth to the revenue. • Activated a brand of qualitative care which impacted 15% growth in the revenue. • Successfully penetrated and expanded in Bangalore. Two new units of the hospital were opened across Bangalore.

• Promoted servo lubricants through various advertising campaigns such as – billboard, leaflets. • Created and executed smart price packages offered by ravneet agencies on servo lubricants which attributed 5% growth in revenue. • Devised and promoted seasonal offers on servo lubricants offered by ravneet agencies. • Organized free service for vehicles and promoted benefits of servo lubricants which fits to the engine and are certified. • Co-ordinated and prepared brochures on various servo lubricants available at ravneet agencies. • Participated in negotiations and administered contractual agreements with servo clients. • Created content poster for ravneet agencies and displayed it across various retail outlets, service stations, multi brand outlets. • Organized road shows as a support for ‘Safe Driving Campaign’ to promote safe and Eco-friendly driving. • Accelerated the revenue by 8% as well as acquired 10 new clients for the agency.