Sourabh Kumar Jha Email & Phone Number

Delhi, India

Working with Cvent India Pvt. Ltd, Gurgaon as an Architect - Identity & Messaging. Responsible to deliver end to end support, design & implementation of Active Directory, Okta, Azure AD, DNS, DHCP, PKI, Internet Email Systems, Office 365, Internet mail gateways, Proofpoint, Postfix. This Setup includes an ecosystem of Okta, Azure AD, Active Directory to support core services and end user lifecycle. Also have Bulk Email and co-existing versions of Exchange Server 2013 and Exchange Online along with several other dependent devices and appliances such as Virtual and Physical IronPort, Virtual IronPort SMA, Proofpoint, Postfix, PowerMTA, Email Authentication etc.

Gurugram, Haryana, India

Gurgaon, India

Gurgaon, India

Gurgaon, India

Kolkata, India

Worked as an Exchange Administrator for major global pharmaceutical client to support Messaging infrastructure of >100K mailboxes dispersed across the globe. o Administration, Configuration, Troubleshooting and Monitoring of Exchange 2010, Office 365, Exchange 2013/2016, Mail Gateway (ProofPoint), DAG and Microsoft Azure in Midsize Businesses to Large Enterprises.o Troubleshooting and managing of Transport Rule, Disclaimer, Send-Connector, Remote Domain, Accepted domain, different issue of DAG.o Configuring Enterprise email compliance- Journaling, Litigation Hold, Retention Policy, Archiving, Mail protection and auditing.o Mail Gateway Configuration, creation of different Antispam rules, External and Internal SMTP Relay, TLS configuration, and troubleshooting of Internal and external email on Exchange 2003, 2007, 2010, 2013 and O365.o Managing installation of Service Packs, Hotfixes on Exchange Servers, Backup and restoration.o Creation of PowerShell script to automate the Exchange Health and performance monitoring. o Administration, Integration, and Managing of Meeting Room Scheduler, Fax Server in Exchange 2010. o Troubleshooting Public Folders access/replica issue using Exfolder, Outlook Anywhere and Auto Discovery issues.o Understanding and resolving P1/P3/P2 issues in-line with our SLA with customers and partners.o Troubleshooting on Outlook Web Access issues, POP3/SMTP mail flow from Application, ActiveSync issues.o Creation of SOPs, Runbooks and Knowledge articles (KB articles) for Team.

Noida

Worked as a L2 Exchange Administrator and took care of Exchange 2003 & Exchange 2010 Mail Servers, Blackberry Enterprise Servers, Blackberry Express 5.0 Servers, Linux Server, ADSelf Service Service, Iron Port, Trend IMSS (Gateway Mail Scanning), Trend Scan Mail, DHCP Server, DNS, Active Directory, Same time Servers and Monitoring Tool SCOM.Day to day work included installation and maintenance of Windows Server 2003/2008, Upgrades and Deploying patches via SCCM 2007 (SMS) . Performed daily task and process all request related to Exchange Server 2003/2010.

Gurgaon, India

At Unitech Wireless Pvt. Ltd, I was member of Critical Support Team providing IT Support to senior officials like CEO, CFO & VP for Blackberry, Outlook, OS related issues.

New Delhi, Delhi, India

IT Support to 35+ PCs for Active Directory, Broadband Internet, GoDaddy Hosted Email Server, Proxy Server (CcProxy.exe) etc.

New Delhi, Delhi, India

IT Support to 400+ PCs running on Microsoft Vista & Microsoft XP.

Msc In It, Information Technology, B

B.A, History

Activities and Societies: Scouting