Sourav De Email & Phone Number

Sourav is a deployment management professional with 8+ years of extensive experience into core resource management operations featuring bench management, practitioner deployment, demand staffing, demand-supply skill gap analysis, Project forecast planning, Strategic Planning, Capacity Management,utilization tracking, Cost Management, stakeholder management & staffing conflict management. He is a detail-oriented resource professional who excels under tight deadlines, while anticipating and averting potential problems by proactively streamlining business processe & functions.Sourav holds an excellent strategic vision in handling both external and internal clients. He is well-equipped in strategic demand fulfilment and acting as a bridge between engagement stakeholders & business. This also includes various roles in maintaining/auditing the Project metrics, communication with Delivery Leaders.Sourav also holds detailed experience in US Based Tech Support & Payer Provider Business. with good interpersonal skills. Experienced in handling operations and client service activities, knowledge of ITIL. Lean, Six Sigma Certified. Hands on with Hiring, Training, WFM, Quality & leading teams of 30+ heads.

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  Makhanlal Chaturvedi National University Of Journalism And Communication, Bhopal

  First Class