Sourav A K

Sourav A K Email and Phone Number

Empowering Financial Services through Technology | Technology Analyst with Expertise in Production Support & Ops @ Infosys
bangalore, karnataka, india
Sourav A K's Location
Bengaluru, Karnataka, India, India
About Sourav A K

Experienced Production Support and Operations (PSO) specialist, currently working with a leading US bank. With over 3 years in the banking sector, I bring expertise in ServiceNow and ITIL frameworks to ensure streamlined support and operations. My focus is on delivering efficient, high-quality solutions and managing critical production environments.

Sourav A K's Current Company Details
Infosys

Infosys

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Empowering Financial Services through Technology | Technology Analyst with Expertise in Production Support & Ops
bangalore, karnataka, india
Website:
infosys.com
Employees:
217514
Sourav A K Work Experience Details
  • Infosys
    Technology Analyst
    Infosys Oct 2024 - Present
    • Technical Project Management: Lead and oversee technology projects, coordinating with cross-functional teams to ensure timely delivery and adherence to project goals.• System Analysis and Improvement: Conduct thorough analysis of systems and applications to identify opportunities for optimization and automation.• Data Management and Reporting: Use tools like ServiceNow and SSIS to manage data flow, prepare reports, and improve data accessibility for… Show more • Technical Project Management: Lead and oversee technology projects, coordinating with cross-functional teams to ensure timely delivery and adherence to project goals.• System Analysis and Improvement: Conduct thorough analysis of systems and applications to identify opportunities for optimization and automation.• Data Management and Reporting: Use tools like ServiceNow and SSIS to manage data flow, prepare reports, and improve data accessibility for stakeholders.• Problem Resolution and Support: Provide 2nd and 3rd level support, handling escalations and ensuring minimal downtime for critical services.• Stakeholder Communication: Act as a liaison between technical teams and business stakeholders to align technology solutions with business needs.• Compliance and ITIL Practices: Ensure all practices follow ITIL standards, with an emphasis on incident, change, and problem management. Show less
  • Infosys
    Senior Systems Engineer
    Infosys Oct 2023 - Sep 2024
    Bengaluru, Karnataka, India
  • Infosys
    Systems Engineer
    Infosys Dec 2021 - Sep 2023
    Bengaluru, Karnataka, India
    Extracting, Transforming and Loading (ETL) data by using SSIS services, L3 Production Support
  • Infosys
    Systems Engineer Trainee
    Infosys Aug 2021 - Dec 2021
    Mysore, Karnataka, India
    Completed training on Java, DBMS, C#, Angular
  • Mi Fc Kerala
    President
    Mi Fc Kerala Jun 2019 - Present
    Kerala
  • Ieee
    Graphic Designer
    Ieee May 2018 - Jan 2021
  • Ieee Student Branch | Rajagiri School Of Engineering & Technology
    Design Lead
    Ieee Student Branch | Rajagiri School Of Engineering & Technology Dec 2017 - Jan 2021
    Kochi
  • Mi Community India
    Device Team
    Mi Community India Dec 2016 - Dec 2020
    India
    Moderator of Mi MIX 2, Redmi Note 5 and Redmi 6 Pro sections.
  • Progate
    Intern
    Progate Aug 2020 - Sep 2020
    Japan
    Organised Progate learning challenges in College to help students learn Python and other languages.
  • Rset College Magazine
    Assistant Designer
    Rset College Magazine Apr 2019 - May 2019
    Kochi
  • Rset Abhiyantriki
    Graphic Designer
    Rset Abhiyantriki Feb 2019 - Mar 2019
    Kochi
    Designed graphic contents for the National level Tech Fest organized by Rajagiri School of Engineering and Technology.

Sourav A K Skills

Social Media Forum Postings Google Sheets Graphics Smartphones Blogging Data Analysis Google Chrome Online Community Moderation Adobe Photoshop Digital Marketing Internet Of Things Google Docs Google Cloud Platform Microsoft Office Android Money Market Funds Customer Service Cryptocurrency Forum Management Miui Python Adobe Illustrator Machine Learning Adobe Spark Internet Services

Sourav A K Education Details

Frequently Asked Questions about Sourav A K

What company does Sourav A K work for?

Sourav A K works for Infosys

What is Sourav A K's role at the current company?

Sourav A K's current role is Empowering Financial Services through Technology | Technology Analyst with Expertise in Production Support & Ops.

What schools did Sourav A K attend?

Sourav A K attended Rajagiri School Of Engineering & Technology, Government Higher Secondary School Cherukunnu, St Bakhita English Medium School, Cherukunnu.

What skills is Sourav A K known for?

Sourav A K has skills like Social Media, Forum Postings, Google Sheets, Graphics, Smartphones, Blogging, Data Analysis, Google Chrome, Online Community Moderation, Adobe Photoshop, Digital Marketing, Internet Of Things.

Who are Sourav A K's colleagues?

Sourav A K's colleagues are Manisha Ware, Arjya Basu, Kotha Vinny Reddy K.v. R, Maneesha Kilari, Baishali Ray, M Mahesh Reddy, Maruthi Kampalli.

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