Sourav Dey Email and Phone Number
Sourav Dey work email
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Sourav Dey personal email
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Currently working as a Product Owner for KSB SupremeServ , Head quarter in Germany, having 12 years of experience.Worked in KSB Global as Senior Business Analyst for Global C4S/C4C Roll OutBelgium C4C Roll outWorked for Asia Pacific Division in CPSAP Sales Cloud for customer and Business AnalyticsColgate Global Roll out in Asia Pacific and Europe Roll out.Enterprise Corporate MobilityInvolved in Implementation for the Launch of a Greenfield Project RIL 4G-LTE Pan India Telecom Operations.Project and Program ManagementBusiness and IT Process Mapping for the 4G Operations.Defect Release Management for SAP CRM , Partner Management , Jio Money & JPB•Understanding Customer Portal and Partner Portal needs.•Report and Dashboard Level understanding.•Data Migration using Data Loader•Creating objects, fields, Record Types, workflows, approvals processes, Escalation rules, Assignment rules validation rules, data migration activities, custom page layouts, custom fields, cases management and other standard functionalities. •Assigning Roles/ Profiles to ensure optimal data access and security.•Holding interactive sessions with the Clients.
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Technical Product Owner And C4C Functional ExpertKsb Tech Pvt. Ltd.India
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Technical Product OwnerKsb Company Jan 2023 - PresentKSB SupremeServ Global - Digital TransformationSap Cloud for Customer - C4CEurope, Asia Pacific, Middle East, Africa, US -
Senior Information Technology Business AnalystKsb Company Sep 2021 - Feb 2023Currently Rolling out for Europe, US, Middle East, Africa & Asia Pacific regionsWorking as a Senior Business Process Consultant for Global Roll out related to Cloud for Service (C4C) Sales Cloud in Service Process for the KSB Supreme Service Division and integration process with ERP system.
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Business Technology SpecialistColgate-Palmolive Dec 2019 - Sep 2021Mumbai Area, IndiaFMCG Roll out countries - APAC DivisionMalaysia, Singapore, Hong kong, Australia, New ZealandCustomer Development for SAP CRM & SAP C4C (Europe & APAC) Retail Global Project Roll out.FFM - Field Force Management Process for the B2B Customer and Business User Persona for the various survey related Audit, Price Check, Promotions etc. -
Senior Functional AnalystJio Sep 2018 - Dec 2019Mumbai, Maharashtra, IndiaTelecom -
Functional AnalystJio Mar 2014 - Sep 2018Mumbai, Maharashtra, IndiaSupported solution design for Enterprise Mobility Application in SAP CRM, Fiori UI and odata add-onbilling application like Sap CI and SAP CC.Developed test cases for the end to end flow of the application. Prepare UAT plan for UAT Roll-Out/Golive stage and attended the end user training sessions to provide training to end user.Conducted gap analysis in Order to Activation process in CRMProvided presentation to End user during demo session.Release management support provided from Quality to Production.Support end to end sanity support to quality, Production support team
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ConsultantWipro Technologies Aug 2011 - Feb 2013BangaloreRoll out countries - South East AsiaWorked for Client : Top Global healthcare Brand project as a System Analyst.Creation of design documents.Client UAT documents.Conducted training to ClientEnd to end testing of the application.Configuration of the system in CRM related to project design.Design development of key modulesCoordination with technical teamCreation of Test cases.
Sourav Dey Skills
Sourav Dey Education Details
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Electronics And Communication Engineering -
Diploma In Electronics And Telecommunication Engineering
Frequently Asked Questions about Sourav Dey
What company does Sourav Dey work for?
Sourav Dey works for Ksb Tech Pvt. Ltd.
What is Sourav Dey's role at the current company?
Sourav Dey's current role is Technical Product Owner and C4C Functional Expert.
What is Sourav Dey's email address?
Sourav Dey's email address is so****@****ail.com
What schools did Sourav Dey attend?
Sourav Dey attended Neotia Institute Of Technology, Management And Science (Formerly Itme), Saroj Mohan Institute Of Technology.
What are some of Sourav Dey's interests?
Sourav Dey has interest in Social Services, Children, Civil Rights And Social Action, Environment, Science And Technology, Painting, Disaster And Humanitarian Relief, Singing, Human Rights, Animal Welfare.
What skills is Sourav Dey known for?
Sourav Dey has skills like Cloud Computing, Integration, Eclipse, Salesforce.com, Electronics, Consulting, Sap Erp, Crm, Testing, Data Migration, Team Management, Management.
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Sourav Dey
Bringing Ai Into Our Everyday Lives || Sde @Deutsche Bank || Former Sde Intern @Alphagrep || Iiit Allahabad 2024 || Amazon Ml Summer School 2022 || Amazon Ml Challenge'23Purulia -
Sourav Dey
Hr Operations @ Quess Corp Limited || Ex - Kutchina Connect || Hgs || Kochartech || Bpoc || ConneqtBengaluru
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