•Helping Recruiters with their Job postings and Hiring relevant candidates.•Handling client queries over calls, mails and virtual meetings.•Facilitate training sessions for recruiters on new tools, processes, or best practices.•Addressing clients in a timely, compassionate and patient manner•Collaborate with appropriate teams/ departments to ensure query resolution•Adhere to the Service Level Agreement (SLAs) / Schedule Adherence

• Collecting and updating project content on the platform• Conducting primary research of real estate projects across PAN India• Coordinating with clients to collect and or authenticate project information• Check parameters and overall process quality• Collect and or authenticate project information• Enhance and enrich user experience on the platform •Maintaining process MIS, perform data analysis and report out key metrics with stakeholders.•Keeps team updated on… Show more • Collecting and updating project content on the platform• Conducting primary research of real estate projects across PAN India• Coordinating with clients to collect and or authenticate project information• Check parameters and overall process quality• Collect and or authenticate project information• Enhance and enrich user experience on the platform •Maintaining process MIS, perform data analysis and report out key metrics with stakeholders.•Keeps team updated on process updates, SOP changes, interface enhancement and best practices.•Develops good understanding of critical SLAs, TAT and process SOPs. Show less

• Conduct research to build detailed profiles of existing and target customer• Conduct research to assess candidate target markets, estimating market size and identifying key market traits, drivers, challenges andopportunities• Plan and conduct secondary market research on the company's competitors across market segments• Collaborate to develop market research plans and approaches to answerspecific business challenges• conduct blog research and creation to post on website

•Generate revenue through inbound leads and emails•Following up the clients and maintaining good relationship with the existing and prospective clients•Prepare reports on the above •Consult with the management team to handle regular businessprocess improvements and updates•Maintaining database (CRM , Excel , etc) of the clients

• Handling Social Media Pages• Creating Social Media Posts and Banner• Designing Banners and templates• Client acquisition and retention • Client relationship management • Maintaining database

•Assisting with Client interactions and quarries through Emails•working on customer success •Investigating their claims and providing solutions to them•Compensating and reimbursing them for their financial losses• Working on GDS for verification research