Rafael De Sousa

Rafael De Sousa Email and Phone Number

Customer Service Analyst ► Sales and Operations Execution | Supply Chain @ UPL
State of São Paulo, Brazil
Rafael De Sousa's Location
São Paulo, São Paulo, Brazil, Brazil
About Rafael De Sousa

Results-oriented work, with focus on delivering value and professional development. I enjoy working and helping the team with processes and achieving goals/KPIs, as well as developing and monitoring improvement projects and routines that ensure the smooth running of the operation. My drive is solving problems, learning new subjects and ways and committing as much as possible with my demmands.

Rafael De Sousa's Current Company Details
UPL

Upl

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Customer Service Analyst ► Sales and Operations Execution | Supply Chain
State of São Paulo, Brazil
Employees:
25
Rafael De Sousa Work Experience Details
  • Upl
    Customer Service Analyst ► Sales And Operations Execution | Supply Chain
    Upl
    State Of São Paulo, Brazil
  • Upl
    Customer Service Analyst ► Sales And Operations | Supply Chain
    Upl Dec 2024 - Present
    Campinas, São Paulo, Brasil
    ► Management of portfolio order.► Allocation of revenue.► Critical analysis of orders in relation to stock and credit availability.► Support to the sales team with information and reports that help delivering the results.
  • Cti Fracht
    Import And Export Analyst ► Foreign Trade | Project Management | Supply Planning
    Cti Fracht Sep 2024 - Dec 2024
    Campinas, São Paulo, Brasil
    ► Management of agrochemical products exports to LATAM (creation of documents, coordination of sea, air and road shipments).► Integration with the areas of Quality Control for certificates of analysis issuances, Quality Assurance for standardization of export processes, Supply Planning, Production Planning and Control to guarantee the aquisition and delivery of products according to the production plan and sales forecast, Purchasing, Finance, Logistics and Customs Broker for customs clearence processes.► Management of expenses related to export processes via SAP, Excel and Word.► Interface with the customers and service providers such as carriers.► Presentations to internal teams through Canva and Powerpoint. ► Creation of SLA in agreement with stakeholders for exportation processes. ► Management of intercompany and third party import products regarding the foreign trade routine with GBS (Global Business Service) and suppliers.► Management of the DUIMP project (updated import model aligned by the Brazilian legal authorities).► Updates of procedures for good practices of the AEO certification.
  • Cti Fracht
    Foreign Trade Assistant ► Import And Export | Forfaiting
    Cti Fracht Apr 2024 - Sep 2024
    Campinas, São Paulo, Brasil
    ► Support for the management of import and export of agro-defensive products according to customs and trade regulations.► Support for the foreign trade team in implementing and automating processes via SAP.► Management of Forfaiting processes for third party import products.► Documents analysis.
  • Upl
    Demand Planning Intern ► Sales And Operations Planning | Continuous Improvement | Lean Six Sigma
    Upl Jul 2022 - Apr 2024
    Campinas, São Paulo, Brasil
    ► Support in sales planning and in the S&OP cycle.► Integration with the sales team, presenting and training for the demand planning tool. ► Administration of the demand planning system (Salesforce). ► Creation and updates of sales reports through Excel and Qliksense. ► Presentations for the leadership with indicators/KPIs of the area via Excel and Powerpoint.► Development of strategies for continuous process improvement using Lean Six Sigma method.► Yellow Belt certification.

Rafael De Sousa Education Details

Frequently Asked Questions about Rafael De Sousa

What company does Rafael De Sousa work for?

Rafael De Sousa works for Upl

What is Rafael De Sousa's role at the current company?

Rafael De Sousa's current role is Customer Service Analyst ► Sales and Operations Execution | Supply Chain.

What schools did Rafael De Sousa attend?

Rafael De Sousa attended Universidade Estadual De Campinas, Senai São Paulo, Escola Técnica Estadual Carlos De Campos.

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