Oversees and develops initiatives relating to the Catalyst’s websites and digital platforms in order to increase awareness of, and the number of leads and conversions to, the Catalyst’s products and services. Enhances the online awareness, reputation and profile of the Catalyst brand. Designs, creates and updates Catalyst websites and microsites, ensuring sites are able to integrate with other platforms and technologies. Supports and engages in digital marketing strategies to achieve marketing and communications goals. Please note that this role will be operating on a hybrid work model.

I manage a team of designers, marketers, and developers who are each the best at what they do. Together we build some of the most unique and beautiful eCommerce experiences on the internet. Our goal is to give customers the same experience you expect to see from the biggest brands in the world. Our clients rest easy knowing that they have a team that takes care of all of their eCommerce, branding, marketing, and design needs.

OODA Creative is an E-Commerce & Brand Managment house. We leverage the internet to build brands and sell products. We specialize in Web Development, Digital & Print Advertising, Branding, and Packaging Design.Digital MarketingPrint AdvertisingWeb DevelopmentWeb DesignAd ManagemntPackaging DesignLogo Design

OODA Creative is an E-Commerce & Brand Managment house. We leverage the internet to build brands and sell products. We specialize in Web Development, Digital & Print Advertising, Branding, and Packaging Design.Digital MarketingPrint AdvertisingWeb DevelopmentWeb DesignAd ManagemntPackaging DesignLogo Design

• Walk customers through installations of the ecobee3 and ecobee3 Lite WiFi thermostats.• Troubleshoot wiring and HVAC issues customers are experiencing.• Troubleshoot WiFi issues related to ecobee product installations.• Answer general questions related to products, installations, and compatibility with ecobee products• Experience and knowledge of the ecobee product line• Working knowledge of HVAC system types, and wiring configurations.

Assist with a major PC roll out to 300 employees.Build, maintain and apply Windows Images to all PC’s.Testing and maintenance of Windows PC’s and Images to ensure quality and stability beforedeployment.Repurpose and upgrade 150 Apple computers into Windows PC’s.Scheduled weekly deployment of PC’s to Firm employees.Install and perform minor repairs to hardware, software, and peripheral equipment.Record and maintain records of all received calls and e-mails through help desk lines.Troubleshoot and locate issues within the windows desktop environment, report and repairthem.Identify possible needs for upgrade, discuss with colleagues and management.Develop training materials and procedures, and/or train users in the proper use of hardware andsoftware.Prepare evaluations of software or hardware, and recommend improvements or upgrades.Answer user questions regarding computer software and hardware.

Install and perform minor repairs to hardware, software, and peripheral equipment.Record and maintain records of all received calls and e-mails through help desk lines.Troubleshoot and locate issues within the windows desktop environment, report and repairthem.Identify possible needs for upgrade, discuss with colleagues and management.Develop training materials and procedures, and/or train users in the proper use of hardware andsoftware.Prepare evaluations of software or hardware, and recommend improvements or upgrades.Answer user questions regarding computer software and hardware.

Blaney McMurtry LLP. Toronto, ONIT Help Desk StudentApril thru August 2008 – January thru April 2009Install and perform minor repairs to hardware, software, and peripheral equipment.Record and maintain records of all received calls and e-mails through help desk lines.Troubleshoot and locate issues within the windows desktop environment, report and repairthem.Identify possible needs for upgrade, discuss with colleagues and management.Develop training materials and procedures, and/or train users in the proper use of hardware andsoftware.Prepare evaluations of software or hardware, and recommend improvements or upgrades.Answer user questions regarding computer software and hardware.