Steven H. work email
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Steven H. personal email
Steven H. phone numbers
• Installation, configuration, and administration of Windows Server 2008R2/2012/2012R2/2016/2019/2022. Installation, configuration, and administration of Windows 11,10,8.1,8, 7• Administration of Windows Domain architecture including DNS, WINS, and DHCP.• Implementation of Active Directory and Group Policy administration.• Microsoft Exchange 2010, 2016, and Office365 administration.• Repair and installation of server and workstation hardware.• Configuration and use of Microsoft Office 2010, 2013, 2016, 2019, 2021 and Office 365• Configured network equipment including firewalls, routers, wireless routers, layer 3 switches and network equipment. (Cisco, Sonicwall, Fortinet, Untangle, HP, & Dell)• Experienced in ordering, installation and configuration of WAN connections. Administering and deploying Terminal Services/ Remote Desktop.• Remote administration of servers and workstations using RDP, PCAnywhere, VNC, Go to my pc, Join.me, GotoAssist, MSP Anywhere, Connectwise Connect & Log me in remote connection software.• Structural network and Telecom wiring.• Antivirus Administration (Kaspersky, Symantec endpoint protection, Trend Micro, & Webroot.)• Managed Sub-Contractors for IT related projects (new locations, re-models, and re-location)• Technical Support via telephone (hardware and software products).• Use HDFS, Service-NOW, ConnectWise, & Spiceworks Ticketing System for work orders and escalations.• Setup VMs with VMware ESXi 4/5/5.5 and Microsoft Hyper-V• Maintained backups.• Casino applications installation and troubleshooting (Itrak, Griffin Gold, IBM Terminal for AS400, Tandem, Patron Management, Machine Accounting, Oasis, and others.)• Micros and Infogenesis maintenance & deployment.• Troubleshooting & maintaining Fourwinds digital signage (Hardware and Software on the signage side)• Basic AS400 Knowledge.• Experience with Kaseya, Labtech and N-Able monitoring systems.• WDS
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System EngineerBlue Paladin, IncLas Vegas, Nv, Us
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System Engineer/Tech LeadNetwork Security Associates, Inc Sep 2016 - PresentLas Vegas, Nevada, Us -
It Support SpecialistNeteffect, Las Vegas Nov 2013 - Aug 2016Las Vegas, Nevada, Us• Worked on tickets in Connectwise for general casino & smb clients on their IT helpdesk needs. (Password resets/unlocks, map drives, spyware, malware, & virus removal, Server maintenance tasks, install applications, troubleshoot software and hardware issues, create accounts). Daily monitoring of Netbackup for a major client. Fix issues on Netbackup with vendor when needed. Tape swaps on the Quantum Scalar I6000 and troubleshooting equipment with vendor. Fix issues with failed backups on reports from N-Able backup Manager (Acronis), StorageCraft, & Symantec backup.• Worked onsite at a casino client, doing tape changes, general IT desktop tasks. Setting up for events with Micros terminals. Troubleshoot connectivity with Micros terminals. Installing and troubleshooting casino applications and hardware. Moving server equipment from one location to another. Setting up new server VM’s to upgrade Active directory. Some AS400 administration tasks. Upgrading old 2003 application servers to new 2012r2 servers. Some administration on Micros server and configuration. • Worked onsite for Fourwinds digital signage maintenance (hardware and software on digital signage and kiosks).• Answer inbound calls from SMB and Casino calls. Create tickets and possible work the ticket right away.• Worked with Kaseya and N-Able for monitoring and alerting.• Imaging and deploying with Windows Deployment Services -
ItAppleone (Treasure Island) Aug 2013 - Nov 2013Glendale, Ca, Us• Worked on tickets in Connectwise, general casino IT helpdesk tasks (installing software, hardware, and troubleshooting issues for whole casino.• Deployment project of PAR POS registers with Infogenesis (Pre-configure software, swap out old IBM terminals to PAR terminals, finish configuring software).• PC refresh project, swapping out old PCs with Windows XP (Setting up new PCs with Windows7, loading all software that was on old PC to new PC, configuring casino & day to day apps, setting up users, and copying user’s data.• Data-closet switchover project, which consisted of toning jacks, cross-connect, and replacing jack if necessary to make new switches as the current working hardware. -
Deskside – Migration ProjectCrescent Solutions (Venetian) Dec 2012 - Mar 2013Irvine, Ca, Us• Work tickets in Service-Now for migration project and general IT tasks.• Move PC’s from one department to another.• Setup roller desks on casino floor.• Setup and deploy new HP Officejet printers in hotel suites. -
Systems AdministratorUnited Staffing Associates (Las Vegas Athletic Clubs) Jul 2012 - Nov 2012San Luis Obispo, Ca, Us• Lockdown multiple virtual servers for PCI compliance.• Clean up Active Directory.• Repair Exchange 2010 from migration problems (Fix offline address book, free/busy calendar info, and active directory problems), setup new mailboxes, delete old mailboxes, and setup mailbox policies, • Manage Windows Server 2008r2 Cluster with File, Print, And DHCP.• Some VMWare EXSi 5 Administration.• Veeam Backup Administration.• Administration of security door system by Tyco.• Setup GPO's for network and server hardening.• Help desk for corporate users.• Some administration of PGP Desktop by Symantec (Encryption of Shares).• Some administration of Microsoft TMG Server.• Setup Windows Server 2008r2 and 2012 Server VM's.• Handled tickets in Spiceworks. -
Server TechnicianAppleone (Clark County School District) May 2012 - Jun 2012Glendale, Ca, Us• Checked each Novell and Windows Server 2008r2 for backup failures and configuration problems in Symantec backup exec.• Fixed problems with HP tape changers onsite.• Updated HP changer info via web or serial cable.• Updated host info for changer IP in Widget program.• Installed two new servers at co-location.• Re-located a server from a school to co-location.
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Systems EngineerKortek Solutions Dec 2011 - Mar 2012Las Vegas, Nevada, Us• Build, repair and installation of server and workstation hardware (Intel Hardware).• Setup Sonicwall Routers and Netgear Switches.• Use Connectwise for ticketing system. Expedite tickets on severity levels from end-user and the NOC at Continuum (connectwise).• Use Continuum (connectwise) for remote monitoring and scripting to servers.• Troubleshoot or setup end-user applications (Operating systems, applications, IPhone, IPAD, Blackberry, Android, Internet, Multi-function Copiers & Telecom needs.• Administration of Windows Domain architecture including DNS, WINS, and DHCP.• Implementation of Active Directory and Group Policy administration.• Microsoft Exchange 2007/2010 administration (setup new users, create policies, restore mailbox info, and delete mailboxes).• Office 365 configuration.• Installation, configuration, and administration of Windows Small Business Server 2003/2008/2011, Server 2003/2008/2008R2.• Administrator and installation of Symantec endpoint protection.• Setup SSL certificates.• Setup VM’s with VMWare ESXi4/5 and Microsoft Hyper-V.• Performed backup and recovery solution using Symantec Backup and ShadowProtect. Optional replication to the cloud using Symform replication. -
Technical Support RepresentativeAdecco Staffing, Usa (Ups) Aug 2011 - Nov 2011Zurich, Ch• Troubleshoot a UPS Worldship program that uses SQL desktop engine on Windows XP/Vista/7 platform.• Answer customer questions on how to do functions in the program.• Create Escalation Cases.• Some logging of calls with Help Desk Field Solution. -
Technical Support RepresentativeClearwire Aug 2010 - May 2011Bellevue, Wa, Us• Troubleshoot RF, speed, devices (wireless modem, mobile usb modem, VoIP ata, mobile hotspots, routers and clear plugs), connections (physical layer), Windows PC, and Mac problems over the phone.• Configuration of email using IMAP & POP, with the following clients: Windows Live Mail, Eudora, Outlook, Outlook Express, and Thunderbird.• Assist customers with billing matters.• Check out web tickets and submit to correct departments.• Setup and troubleshoot VoIP problem with Maplevoice.• LNP with STI.• Dual Mode activations.• Full Logging of Calls.• Submit escalation tickets. -
Computer ConsultantSouthwest Systems Mar 2003 - Aug 2010• Worked doing contract work for Field Solutions, Onforce, Fieldnation, Barrister Global, Pomeroy IT, Roll Outs, Install It Today, Ready IT, Marathon Deployment, Red Beacon, Tech Direct, Robert Half Technology, & Tek Systems.• Provided IT Services for Businesses and End Users.• Managed Sub-Contractors for IT related projects (new locations, re-models, and re-location)• Administration of Windows Domain architecture including DNS, WINS, and DHCP.• Implementation of Active Directory and Group Policy administration.• Microsoft Exchange 2000 and 2003 administration.• Build, repair and installation of server and workstation hardware.• Basic configuration and use of Microsoft Office 2000, XP, 2003 and 2007• Configured network equipment including firewalls, routers, wireless routers, layer 3 switches and network copier/printers/fax with scan to email functionality.• Researched, ordered and maintained all phone lines and data circuits including DSL, Cable, PRI, MPLS and T1/3MB BGP Internet services for all offices.• Administering and deploying Terminal Services.• Remote administration of servers and workstations using Remote Desktop, PC Anywhere, VNC, Go to my pc and Log me in remote connection software.• Web conference administration using Microsoft Live Meeting.• Structural network and Telecom Wiring.• Telecommunications administration of Asterisk server and configuration of Polycom VoIP Phones.• Setup medical software and other everyday use applications.• Domain hosting setup.• Setup SFTP server.• Anti-virus Administration (Kaspersky and Trend Micro)• Installation, configuration, and administration of Windows Small Business Server 2000/2003, Server NT4/2000/2003/2008• Maintained existing VPN tunnels and established new VPN connections between offices when required.
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It Systems AdministratorSynapse Medical Management Mar 1998 - Mar 2003• Administered Windows 2000 domain controller, web, ftp, terminal services and file server for use of remote and local offices.• Created new user accounts in Active Directory and set NTFS permissions to resources using group membership.• Administered Windows 98/NT4/2000/XP workstations, local and remote users. • Configured network equipment including firewalls, routers, wireless routers, layer 3 switches and network copier/printers/fax with scan to email functionality.• Maintained existing VPN tunnels and established new VPN connections between offices when required.• Installed Linux Redhat and did minor administration. • Installed and assisted users with software including Putty Term, Microsoft Office 2003, Adobe Acrobat, Trend Micro Antivirus and FTP software.• Build, repair and installation of server and workstation hardware.• Coordinated installs and upgrades of Paradigm medical management software on Linux Server.
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Computer TechnicianNevada Import & Export Apr 1995 - Dec 1997• Parts Inventory for the warehouse.• Sales to end users. • Wholesale of computer parts to computer stores.• Build, repair and installation of server and workstation hardware.• Phone Support on Parts.• Install, configure and repair of DOS, Windows 3.11, Windows 95, and Windows NT 3.51 Server.• Shipping and Receiving. • Checkout DOA parts (send back to manufacture or repair parts).• Installation, configuration, and administration of NT 3.51 Server Network.
Steven H. Skills
Steven H. Education Details
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The Forth RMcse 2000 Certification -
Horizon South High SchoolHigh School
Frequently Asked Questions about Steven H.
What company does Steven H. work for?
Steven H. works for Blue Paladin, Inc
What is Steven H.'s role at the current company?
Steven H.'s current role is System Engineer.
What is Steven H.'s email address?
Steven H.'s email address is so****@****gas.net
What is Steven H.'s direct phone number?
Steven H.'s direct phone number is +170243*****
What schools did Steven H. attend?
Steven H. attended The Forth R, Horizon South High School.
What are some of Steven H.'s interests?
Steven H. has interest in Children, Computers, Human Rights, Electronics, Dj Equipment, Economic Empowerment, Environment, Education, Car Audio, Servers.
What skills is Steven H. known for?
Steven H. has skills like Systems Analysis, Firewalls, Cabling, Windows Server, Help Desk Support, Group Policy, Systems Engineering, Active Directory, Computer Hardware, Antivirus, Voip, Computer Repair.
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