Souvick Sarkar Email and Phone Number
Working as System Engineer , responsible for setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. Have experience working in incident management by resolving complex incidents by root cause and to prevent repetition.● System Engineer || computer networks virtual interfaces || ITSM || Infrastructure/Cloud || Service Request management || Incident Management || Terminal Server || ZCC || Virtual Machines (VM) || ITIL || PuTTY || AWS || Active directory || Linux scripting || MySQL || Shell Scripting || VMware ||●
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System EngineerCgi Jan 2024 - PresentBengaluru, Karnataka, IndiaWorking as System Engineer L2. Testing and analyzing IT system and softwareperformance for clients over calls and emails by creating incidents passing tonecessity teams for solutions. Use remote control tools to achieve first contactresolution by troubleshooting.
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It Service Desk EngineerBt Aug 2021 - Dec 2023Kolkata, West Bengal, IndiaProvide L1 and L2 technical guidance in activities associated with identification,prioritization & resolution of reported problems and create/update end user guides,Service Desk KB’s, and SOPs. -
Operation ExecutiveConcentrix Sep 2020 - Aug 2021Kolkata, West Bengal, IndiaEngaged in technology-enabled global business service, specializing in customerengagement, and improving business performance. Problem solving skills withcustomer centric approach, demonstrated proficiency with written English and withneutral English accent. -
Guest Relations ExecutiveJw Marriott Hotel Kolkata Jan 2020 - Jul 2020Kolkata Metropolitan Area, West Bengal, IndiaManage & coordinate executives’ calendars events including set up meetings,conference call, etc. Make travel and accommodation arrangements, if any. ·Provide full executive support directly to senior level management and representhim to the public through personal, telephone, and electronic communication. -
Front Office AssociateThe Leela Palaces, Hotels And Resorts Jul 2019 - Dec 2019Chennai, Tamil Nadu, IndiaDirected automation of office procedures such as correspondence management,recordkeeping, and online communications. Serve as public relationsrepresentative to encourage Sales and Marketing of companies’ product.
Souvick Sarkar Education Details
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West Bengal Board
Frequently Asked Questions about Souvick Sarkar
What company does Souvick Sarkar work for?
Souvick Sarkar works for Cgi
What is Souvick Sarkar's role at the current company?
Souvick Sarkar's current role is System Engineer || Infrastructure/Cloud || Terminal server || computer networks virtual interfaces || ITSM || Incident Management || puTTY || ITIL || AWS || Virtual Machines(VM) || Linux scripting ||.
What schools did Souvick Sarkar attend?
Souvick Sarkar attended Bharathiar University, Nava Nalanda.
Who are Souvick Sarkar's colleagues?
Souvick Sarkar's colleagues are Mohammad Nazir, Charlene Sutton, Gabriela Mindruta, Moulay Qacha, Mba, Inês Fernandes, Michel Dufour, Bhushan Salunke.
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Souvick Sarkar
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