Souvik Basu Email & Phone Number

Noida, Uttar Pradesh, India

Leading the Cyber Security vertical handling multiple Technologies like WAF, SOC, DLP, AV, and many others

Noida, Uttar Pradesh, India

Leading the account of one of the largest healthcare providers in US for all its IT Security requirements. This is one of the leading and largest healthcare providers in US. Point of contact between customer and the towers of Security practice.

New Delhi Area, India

Responsible for complete IT Security portfolio for the company including developing go to market strategy for Global locations across the world, manage delivery, manage security projects and more

Noida

- Comunicating with the CISO and Security operations Directors to build consensus on the growth path and future action plan for the security piece on the organization.- Help design, develop and deploy the security strategy for MetLife globally for this financial year.- Performing disaster recovery/business continuity planning documentation, reviews and updates.- Ensuring information security audits and regulatory compliance audits are completed as per schedule and finding shared with higher management.- Building a stronger with a set of goals defined for each one of them and increasing the team size by 20% and expanding the teams operation span.

Noida Area, India

- Working on converting the organization from a zero profit making organization to a profit making organization by driving efficiency and automation at the heart of it.- Awarded for being one of the more dynamic leaders in the security organization.- Worked on a establishing a tier structure with different set of goals and requirements for each role on the team. Making it a more linear and profitable organization.- Acknowledged and awarded for the work done on heading the transition of one of the leading hospitality industry company and ensuring that all the extremely stringent transition timelines where meet.- Taking over one of the security services organization that was rated the lowest by most of Dell customers. Designing and transforming it to a successful model. Simplifying the process and increasing the number of tickets worked - Leading the Security Services on two of the largest financial global organizations and being rated as one of the most consistent service offerings by Dell.- Introducing automated tools to help manage and maintain the environments better and reducing engineering hours on the same.

Noida Area, India

- Helped setup Security TAC for one of the HCL’s biggest customer. Helped hire, train, setup a team of Security professionals. Ensuring the team is adequately staffed and the right skill sets for operations. - Leading the bidding process from a Security point on one of the biggest European banks- Acknowledged for the work done in designing and implementing solutions for on Security Information and Event management (SIEM) and Threat Management tools such as Nitro, Qualys, RSA, NetForencis, Archer for Incident Management & GRC - Acknowledged for the work done on ensuring transition to the delivery team on the proposal sold to the customer once the deal was won for one of the largest electrical appliance companies. Ensuring there was a proper understanding of what was sold and why.- Led multiple bidding for security portfolio for customers based across the world from the RFP process to BOMs to solution defense.- Lead multiple Risk assessment and mitigation process for our global customers- Was the go to person for all customer visits and security portfolio presentations - Active Pre-Sales & solution engineering support to Business Development Team resulted in consistently exceeding its new business targets by 40-50%.- Took over leadership of one of the largest consumer electric organization accounts to ensure there is a proper communication channel setup between the org and HCL engineers. Leading all security related conversations on the account. Ensuring all SLA’s where being meet and if missed, there is a proper reason to the same.

Mumbai Area, India

- In a short term with the organization promoted from being the team lead to the IT Manager - Setting up a ticketing system to ensure that all the work done by the team can be tracked and there is a proper mechanism in place.- Introduction & rollout of processes & procedures to ensure smooth & timely deliveries.- End-to-End project delivery from planning phase to project execution, implementation, delivery, Billing &Invoicing, post-deployment technical support- Introducing compliance codes such as, Sarbanes Oxley, PCI DSS, ISO 27001, ISO 31000, BS 25999 methodology are meet- Setting up a hierarchical structure in the team and thereby making people more accountable for the work being delivered- Managed IT operations with high operational and cost efficiency and exceeded the operating margin targets by over 40%

Gurgaon, India

- Working for Cisco TAC and leading the Security team.- Maintain client contact via daily or weekly Reviews, Backlog Audit and tracking FAaR (Failure Analysis and Repairs). - Prepare daily, weekly & monthly reports covering SLA, Productivity, and Customer Dissat Analysis & Quality data.- Responsible for implementing and troubleshooting Authentication, Authorization & Accounting in a scalable network environment comprising of various NAS devices.- Responsible for tickets coming into the queue during the hours of operation and ensuring all technical questions are answered.

Mumbai Area, India

- Responsible for configuring, installing, and troubleshooting LANs and WANs.- Recognize and report problem trends- Rotating on-call duty to respond if second level intervention was required

Diploma In Instrumentation Engineering, Instrumentation Technology/Technician

Diploma in Instrumentation Engineering

B.Sc.It, Information Technology

BSc Information Technology

10Th

High School