Experienced Director of Quality Engineering with 18+ years of expertise leading QA transformations, automation frameworks, healthcare IT programs, and cloud solutions. Proven ability to align QA strategies with business goals, delivering measurable impact and enhancing operational efficiency.Key achievements include:• Built and managed a Test Centre of Excellence (TCoE), integrating functional automation, performance testing, and data migration testing under a unified framework.• Developed a Python-based Data Migration Reconciliation Utility to validate large datasets with 200K+ providers, ensuring 100% data integrity and zero data loss.• Delivered a $50M healthcare migration program 15% under budget and 10% ahead of schedule through collaboration with global stakeholders.• Reduced defect leakage to <1.5% in production and <5% in UAT, achieving higher customer satisfaction and unlocking $2M in new business opportunities.• Led the setup and onboarding of new healthcare customers into the Production Support (BAU) process, ensuring seamless operational handoffs and streamlined issue management.I thrive on solving complex implementation challenges, working under client-driven deadlines, and promoting innovative thinking. I take great pride in team building and relationship management with customers and vendors. My ability to collaborate with cross-functional teams across geographical regions reflects my passion for learning about diverse cultures and perspectives.Areas of Expertise:• Test Automation & QA Strategy• Healthcare IT & Cloud Migration• Production Support Process (BAU) Setup & Issue Management• Test Management & Process Optimization• Project Implementation & Change ManagementI bring extensive experience from the US IT sector, a deep functional knowledge of healthcare systems, and a strong command of automation, cloud architecture, and business operations. Let’s connect to explore how my expertise can help your organization achieve its strategic goals.
Listed skills include Cob, Sdlc, Requirements Analysis, Business Analysis, and 41 others.