Christopher Souza Email & Phone Number

Foxboro, Ma, Us

Technical Support International, Inc. (TSI) is a leading Managed Service IT Support provider serving businesses throughout New England since 1989. The foundation of TSI’s success has been our dedicated and knowledgeable team of engineering support professionals. Their individual and collective capabilities assist clients with day-to-day computer, network and cloud support to complex technological challenges and cyber security. Our most valued assets are the relationships and trust we build with our clients, employees, and our respective communities.TSI’s years of business technology experience will ensure the ease of mind and guarantee organizations IT strategy is aligned with their business objectives.•Assure the organization and its mission, products and services are consistently presented with a strong, positive image to customers, employees and business partners. •Set the tone for a strong company culture emphasizing team work, success and personal accountability. •Oversee all operations and business activities to meet desired results and ensure consistency with overall strategy of mission and vision statements. •Develop business strategies ensuring their alignment with short-term and long-term objectives. •Continuously maintain deep knowledge of the IT industry.•Lead and motivate managers and employees to develop a high performing managerial team at TSI. •Oversee quality control throughout the company by establishing goals for each department.•Enforce adherence to legal guidelines and in-house policies to maintain business ethics. •Analyze problematic situations and provide solutions to ensure company endurance and growth. •Recommend yearly budgets for all departments and prudently manage organization's resources within those budget guidelines. •Review financial and non-financial reports to devise solutions or improvements. •Work with officers of the company to focus their attention to core issues affecting the company.

Foxboro, Ma, Us

Technical Support International, Inc. (TSI) is a leading Managed Service IT Support provider serving businesses throughout New England since 1989. The foundation of TSI’s success has been our dedicated and knowledgeable team of engineering support professionals. Their individual and collective capabilities assist clients with day-to-day computer, network and cloud support to complex technological challenges and cyber security. Our most valued assets are the relationships and trust we build with our clients, employees, and our respective communities.TSI’s years of business technology experience will ensure the ease of mind and guarantee organizations IT strategy is aligned with their business objectives.•Reports directly to CEO and provides the leadership and direction in sales/marketing, operations and overall general management for TSI. •Works with CEO to develop company goals and objectives.•Responsible for developing and executing strategies fostering rapid, profitable and sustainable growth while maintaining customer satisfaction. •Assist CEO and Controller with financial, tax, risk and facilities management, insurance and benefits programs, including pension and 401(k).•Work in conjunction with management team to develop business plan and financial model.

Atlanta, Georgia, Us

• Responsible for a sales executive team consisting of hunters closing new business and farmers managing existing customers• Drives sales team to exceed established quotas and expectations implementing an activity sales model including field and phone cold calling• Recruit and develop a sales team including interviewing, hiring, mentoring, motivating, supporting, and leading• Invigorate team with monthly sales competitions increasing overall performance and participation• Inspires sales executives by setting an example with tenacity and superior work ethic• Acts as a liaison between engineering, operations, sales and marketing, with a focus on developing and recommending solutions, customer service and seamless implementations• Actively supporting sales team with marketing, phone and field cold calling tactics along with negotiating and closing new clients

Atlanta, Ga, Us

• Reports to VP/GM, full responsibility for development of sales methodology• Directs a team of sales consultants including interviewing, hiring, mentoring, motivating, supporting, and leading• Drives sales team to exceed established quotas and expectations along with assigning local territories• Heads the initiative for development of channel partners • Advances presence in local community by attending and sponsoring non profit and charity events• Acts as a liaison between engineering, operations, sales and marketing, with a focus on customer service and seamless implementations• Actively supporting sales team with phone and field cold calling tactics along with negotiating and closing new clients

Waltham, Ma, Us

Established and positioned NEDS as a premier data center and hosting provider in the New England Region. NEDS services support a scalable, high availability network that provides security, stability and up time for critical applications, data, and infrastructure. Reports to CEO, full responsibility for data centers sales and marketing methodology  Leads sales and marketing divisions including interviewing, hiring, training, motivating, supporting, and leading Developed training curriculum, budgets including compensation, established quotas and incentive programs, set goals and expectations and assigned territories Creates Salesforce.com reports and forecasts for administering sales meetings Collaborate with CTO, CFO, CEO and Counsel, present to the Board of Advisors quarterly Headed design of company website and marketing material, developed e-marketing solutions, advertisement and promotions Advances presence in local community by sponsoring functions and charity events Directs research on industry trends and advancements including competitive analysis Acts as liaison between engineering, sales and marketing, focus on customers implementations and service Responsible for customer satisfaction strategy ensuring clients needs are fulfilled Actively supporting sales team with negotiating and closing new clients

Marshfield, Ma, Us

Managed a sales territory growing revenue from $4-$20 million leading to the purchase of 800MHz Two-way Radio Frequencies by NEXTEL Communications for $164 million Reported directly to the VP of Sales, responsible for sales and customer service representatives in an assigned New England territory Maintained large accounts and called upon major enterprises at C-level Assisted with marketing and advertising tasks for sales team Salesman of the month multiple occasions in 2000, 2001, and 2004 Surpassed quota by an average of 15% in 2000, 2001, and 2004 Recognized as second largest Motorola dealer in North America

Mba, E-Business

Bs, Accounting