It Service Management Senior Analyst
Current
May 2021 - Present
AeroLeads people directory · profile
Douglas H A Souza Email & Phone Number
IT Service Management Specialist | ITIL 4 | KMP II | IT Governance
at
Accenture Brasil
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Service Management Specialist | ITIL 4 | KMP II | IT Governance
Location
São Paulo, Brazil
Who is Douglas H A Souza? Overview
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Quick answer
Douglas H A Souza is listed as IT Service Management Specialist | ITIL 4 | KMP II | IT Governance at Accenture Brasil, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Douglas H A Souza.
Douglas H A Souza previously worked as IT Service Management Senior Analyst at Accenture Brasil and Analista de processos de TI at Cogna Educação. Douglas H A Souza holds Graduação, Gerenciamento De Redes De Computadores from Centro Universitário Fmu | Fiam-Faam.
Company email context
Email format at Accenture Brasil
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Accenture Brasil
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Profile bio
About Douglas H A Souza
Strong experience in IT service management, including the implementation and support of ITIL processes. Ability to lead projects, manage resources, and meet deadlines and goals;Strong analytical skills to identify trends, opportunities for improvement, and development of strategies. Excellent communication and interpersonal skills to deal with stakeholders at various levels. Proficient in IT service management tools, such as ServiceNow, Jira and Cervello;Knowledge and application of continuous improvement principles for ITSM process optimization.
Current workplace
Douglas H A Souza's current company
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4 roles
Douglas H A Souza work experience
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Analista De Processos De Ti
Sep 2020 - Apr 2021
Analista De Processos De Ti
Mar 2016 - Sep 2020
Analista De Suporte De Ti
Mar 2014 - Mar 2016
2 education records
Douglas H A Souza education
Graduação, Gerenciamento De Redes De Computadores
Pós-Graduação Lato Sensu - Especialização, Ciência De Dados - Bi, Big Data & Analytics
FAQ
Frequently asked questions about Douglas H A Souza
Quick answers generated from the profile data available on this page.
What company does Douglas H A Souza work for?
Douglas H A Souza works for Accenture Brasil.
What is Douglas H A Souza's role at Accenture Brasil?
Douglas H A Souza is listed as IT Service Management Specialist | ITIL 4 | KMP II | IT Governance at Accenture Brasil.
Where is Douglas H A Souza based?
Douglas H A Souza is based in São Paulo, Brazil while working with Accenture Brasil.
What companies has Douglas H A Souza worked for?
Douglas H A Souza has worked for Accenture Brasil, Cogna Educação, Somos Educação, and Algar Tech.
How can I contact Douglas H A Souza?
You can use AeroLeads to view verified contact signals for Douglas H A Souza at Accenture Brasil, including work email, phone, and LinkedIn data when available.
What schools did Douglas H A Souza attend?
Douglas H A Souza holds Graduação, Gerenciamento De Redes De Computadores from Centro Universitário Fmu | Fiam-Faam.
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