Sovanna (Sovi) Cao Email & Phone Number

Los Angeles, Ca, Us

Business Analyst at Warner Bros. Discovery (contract)

Worked for a global Media and Entertainment company in order to conduct physical asset management product cutover and integration into a universal DAM system.- Met with international and domestic users to capture system requirements - Translated MVP business requirements into system requirements via JIRA- Created and managed project timelines to lead a development team consisting of 3 developers- Created user acceptance testing scripts for 4 sub-platforms of the universal DAM system

Worked as Senior Business Analyst for global Media and Entertainment company in order to deliver digital content to Multichannel Video Programming Distributors (MVPD)- Met with business stakeholders to gather requirements and pain points in order to deliver video content, images, and metadata to 13 unique MVPDs- Translated business requirements into system requirements by creating backend tickets in JIRA- Created and managed project timelines to lead a development team consisting of 2 back-end developers and 1 quality assurance developer- Collaborated with design teams to create a seamless user experience and interface for client customers- Created user SOPs for new workflows and functionalities

Worked for global Media and Entertainment Company in order to configure Smartsheet templates and scope potential integration.- Documented current state end-to-end process flows for 4 departments within a service organization: Research & Bidding, Picture & Video Remastering, Quality Control and Asset Archival- Designed future state process flows via Lucidchart and gathered requirements to increase visibility into operational processes and support cross-team analytics- Configured Smartsheet with updated workflows and alerting based on the future state flows and requirements- Led Smartsheet functional testing and user acceptance testing- Created training documents for new workflows

- Edit and review 90 scientific and engineering articles per semester to publish in an online magazine- Manage social media platforms such as Facebook in order to generate more viewers and publicity by 800% from previous year

University Of Southern California

- Educate visitors about APASS programs and opportunities, such as CIRCLE, PEER, and Connections- Manage calls, emails, walk-ins, and special projects in an administrative setting- Serve as a resource by providing a cultural center/safe space for students and visitors

- Collect and process electrophysiological and three-dimensional data gathered from more than 16 dystonic patients through MATLAB and Cortex- Created instructional video to enhance patient understanding of procedure- Modified and improved "spoon board" necessary for patients to utilize in order to improve motor movement related to self-feeding

Orange County, California Area

- Construct anatomical model in order to accurately simulate the configuration of the human heart and vessels for device testing by researchers and medical professionals- Modified/Assembled shipping case to transport and protect anatomical model for physician demonstrations- Designed custom fixtures for component specific three-point-bend test in accordance with American Society for Testing and Materials standards- Performed air and water leak tests on catheter components in order to analyze failure modes

Scottsdale, Arizona

- Conducted research to reprocess medical devices in a laboratory setting- Assisted in generating write-ups of catheter devices to input into a 510(k) for FDA clearance