- Lead Human Resources Management for the North American Region- Work with Account Managers to onboard new clients and consultants to provide them a seamless working experience- Handle Employee relations and act as primary point of Contact for all HR related queries for our consultants and clients- Prepare monthly reports of the HR data and present to the Senior management- Initiate pre-employment and reference checks for new hires - Ensure completion of i9 Verifications and Compliance documents by the team - Work with new hires and constantly improve and evaluate the effectiveness of onboarding initiatives - Administer benefits including medical, vision and dental across North American Geography - Ensure the accuracy of data in company's BambooHR HRIS system- Maintain extreme confidentiality on sensitive employee Information

- Built and led a new team, established processes and recruited as needed to drive success of the team- Handled vendor management systems and increased the number of vendors associated with the firm - Supported On-boarding for all employees across USA/Canada/India, handled orientation, and communicated HR policies and regulations- Collected, reviewed and maintained HR compliance documents - Conducted Exit interviews and handled Off-boarding process for all employees and consultants- Reviewed employee data in various human resources data bases and ensured data integrity in HRIS systems- Effectively performed Payroll administration, processed time cards and kept all stakeholders informed- Supported screening potential new hires for internal team development - Maintained good employee relations with both internal and external stakeholders

- Identified process needs and implemented process developments to reduce fall outs from an automated queue- Mined complex data patterns collected from process queues to find error trends using proprietary tools- Developed a training plan for new entrants and a training manual of the entire process for the team- Effectively handled transactions of Security Operations function for Corporate and Investment banking- Developed a Business Requirement Document that can help the technology team create a tool to achieve a better efficiency by reducing fall outs from an automated queue

- Designed competencies for various job roles and reviewed applications based on requirements- Facilitated recruitment process, screened shortlisted candidates through telephonic interviews and was part of the HR panel for final interview- Supported management in conducting reference checks, fixing compensation for recruited candidates

- Analysed internal workforce demographics and developed a training model to meet future staffing needs of the team- Evaluated process efficiency of team along with lean management team for process improvements- Studied the functional process of back end banking operations to align available talent resources- Collaborated with dedicated teams on projects and solutions that meet the strategic needs of the clients and customers

- Led a team of three in handling the day to day HR operations and strategy- Designed customised Training Modules for Client Organisations based on metrics indicated in assessments- Established and coordinated training schedules for team at various client locations, aligning available expertise and client requirement- Researched trends in recruiting examinations and job interviews and used data to develop relevant course material for training modules- Gathered data on training effectiveness, through assessments and feedback, to drive further improvements to training material and present monthly report to the Business Head- Part of the recruitment team handling screening of potential candidates for the team- Monitored best practices and latest trends in the industry and implement the same to build future leaders- Actively participated in internal staff management processes such as performance reviews, supervisory meetings- Supported current and future business needs through the development, engagement, motivation and preservation of human capital- Gained crucial business development experience working for a start up