Senior Product Support Technician
Current
Jul 2022 - Present
AeroLeads people directory · profile
Sowndarya Kanagaraj Email & Phone Number
Senior Associate | Technical support engineer | Troubleshooting| Microsoft Office | JIRA | Freshdesk | Zendesk | Storefront
at
Premiere Digital Services
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Associate | Technical support engineer | Troubleshooting| Microsoft Office | JIRA | Freshdesk | Zendesk | Storefront
Location
Bengaluru, Karnataka, India
Company size
Who is Sowndarya Kanagaraj? Overview
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Quick answer
Sowndarya Kanagaraj is listed as Senior Associate | Technical support engineer | Troubleshooting| Microsoft Office | JIRA | Freshdesk | Zendesk | Storefront at Premiere Digital Services, a company with 226 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Sowndarya Kanagaraj.
Sowndarya Kanagaraj previously worked as Senior Product Support Technician at Premiere Digital Services and Senior Associate Technical Support at Exterro. Sowndarya Kanagaraj holds Bachelor Of Technology - Btech, Information Technology from Anna University.
Company email context
Email format at Premiere Digital Services
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Premiere Digital Services
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Profile bio
About Sowndarya Kanagaraj
IT graduate with 7 years experience as Support Engineer in Information Technology and Services. Expertise in analyzing requirements , problem solving skills and resolving the client's queries based on the needs. Strong Hands-on Experience in resolving clients queries and the ability to complete the tasks within the deadline.
Listed skills include Leadership, Team Coordination, Presentation Skills, Team Building, and 45 others.
Current workplace
Sowndarya Kanagaraj's current company
Company context helps verify the profile and gives searchers a useful next step.
Premiere Digital Services
5 roles
Sowndarya Kanagaraj work experience
A career timeline built from the work history available for this profile.
Senior Associate Technical Support
Sep 2021 - Jul 2022
Process Associate
- Expert and dynamic knowledge of company products and services
- Manage a large volume of inbound and outbound emails and chats with knowledge and efficiency
- Identify and address customer needs with a goal of complete satisfaction
- Research information using available resources to satisfy customer inquiries
- Good Rapport with customers by engaging with them in an inviting, friendly, and professional manner, to deliver exceptional experiences nurture lasting relationships
- Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties
May 2019 - Sep 2021
Database Administrator
- Perform a variety of administrative duties, such as generating and distributing memos, letters, spreadsheets and forms; also sorting and distributing incoming mail
- Maintain workflow by analyzing and refining standard operating procedures, such as scheduling, communications, office layout, etc.
- Coordinate internal and external resources to expedite workflow
- Maintaining Attendance Register for Fellowship and Observership Doctors
- Schedule and track meetings and appointments, and book flights and travel arrangements
- Maintaining records for all the doctors (ie., Senior Consultant, Junior Consultant, Registrars, JMO, DNB Students, Fellowship and Observership
Nov 2017 - May 2019
Process Associate
Just Dial
- Design of website & provide services based on the need of the customer
- Database Maintenance of Clients' Profiles with frequent updates day by day
- Registering grievances and also marketing the products for business development
- Responding to client queries and solving their problems as a supporting service
- Collecting data and information from specific target markets for qualitative research purposes
- Interface between Business to Business and Business to Customers communications
Nov 2016 - Nov 2017
Team & coworkers
Colleagues at Premiere Digital Services
Other employees you can reach at premieredigital.com. View company contacts for 226 employees →
TP
Travis Padgett
Colleague at Premiere Digital Services
Newport, Kentucky, United States, United States
View →
JM
Josh M.
Colleague at Premiere Digital Services
Austin, Texas, United States, United States
View →
CC
Carlos Cuellar
Colleague at Premiere Digital Services
San Fernando, California, United States, United States
View →
BK
Brendan K. Tarney
Colleague at Premiere Digital Services
New York City Metropolitan Area, United States
View →
JS
Jaya Shree
Colleague at Premiere Digital Services
Bangalore Urban, Karnataka, India, India
View →
GP
Gloria Perez
Colleague at Premiere Digital Services
Linden, New Jersey, United States, United States
View →
KF
Katie Fierro
Colleague at Premiere Digital Services
Los Angeles, California, United States, United States
View →
SO
Sarah Oxner
Colleague at Premiere Digital Services
Shelton, Connecticut, United States, United States
View →
JH
James Hughes
Colleague at Premiere Digital Services
United States, United States
View →
MN
Mariam Nawabi
Colleague at Premiere Digital Services
Pittsburg, California, United States, United States
View →
Travis Padgett
Colleague at Premiere Digital Services
Newport, Kentucky, United States, United States
View →
JM
Josh M.
Colleague at Premiere Digital Services
Austin, Texas, United States, United States
View →
CC
Carlos Cuellar
Colleague at Premiere Digital Services
San Fernando, California, United States, United States
View →
BK
Brendan K. Tarney
Colleague at Premiere Digital Services
New York City Metropolitan Area, United States
View →
JS
Jaya Shree
Colleague at Premiere Digital Services
Bangalore Urban, Karnataka, India, India
View →
GP
Gloria Perez
Colleague at Premiere Digital Services
Linden, New Jersey, United States, United States
View →
KF
Katie Fierro
Colleague at Premiere Digital Services
Los Angeles, California, United States, United States
View →
SO
Sarah Oxner
Colleague at Premiere Digital Services
Shelton, Connecticut, United States, United States
View →
JH
James Hughes
Colleague at Premiere Digital Services
United States, United States
View →
MN
Mariam Nawabi
Colleague at Premiere Digital Services
Pittsburg, California, United States, United States
View →
2 education records
Sowndarya Kanagaraj education
Bachelor Of Technology - Btech, Information Technology
Higher Secondary Education, Computer Science
K.G.Matriculation Higher Secondary School
FAQ
Frequently asked questions about Sowndarya Kanagaraj
Quick answers generated from the profile data available on this page.
What company does Sowndarya Kanagaraj work for?
Sowndarya Kanagaraj works for Premiere Digital Services.
What is Sowndarya Kanagaraj's role at Premiere Digital Services?
Sowndarya Kanagaraj is listed as Senior Associate | Technical support engineer | Troubleshooting| Microsoft Office | JIRA | Freshdesk | Zendesk | Storefront at Premiere Digital Services.
Where is Sowndarya Kanagaraj based?
Sowndarya Kanagaraj is based in Bengaluru, Karnataka, India while working with Premiere Digital Services.
What companies has Sowndarya Kanagaraj worked for?
Sowndarya Kanagaraj has worked for Premiere Digital Services, Exterro, Amazon, Kovai Medical Center And Hospital, and Just Dial.
Who are Sowndarya Kanagaraj's colleagues at Premiere Digital Services?
Sowndarya Kanagaraj's colleagues at Premiere Digital Services include Travis Padgett, Josh M., Carlos Cuellar, Brendan K. Tarney, and Jaya Shree.
How can I contact Sowndarya Kanagaraj?
You can use AeroLeads to view verified contact signals for Sowndarya Kanagaraj at Premiere Digital Services, including work email, phone, and LinkedIn data when available.
What schools did Sowndarya Kanagaraj attend?
Sowndarya Kanagaraj holds Bachelor Of Technology - Btech, Information Technology from Anna University.
What skills is Sowndarya Kanagaraj known for?
Sowndarya Kanagaraj is listed with skills including Leadership, Team Coordination, Presentation Skills, Team Building, Information Technology, Powerpoint, Googling, and Software Testing Life Cycle.
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