• Acts as a primary point of contact for all US benefit inquiries from employees and HR representatives from various subsidiaries. • Assists Annual Open Enrollment with renewals, reviewing rates, testing data in HRIS, and educating employees from multiple locations.• Supports Benefits Manger with vendor implementation and other benefits administration-related projects.• Prepares report to follow ERISA's regulatory guidelines and annual plan audits such as Form 5500 filings, MEWA, ACA filings, and RDS Subsidy, etc.• Ensures benefits enrollment and the smooth administration of employee benefits programs. • Audits 401(k) contributions and benefits deductions to ensure information is correct for pay processing.• Responsible for day-to-day operations of 401(k) plan including record keeping and customer service as well as assisting Benefits Manager to maintain up-to-date knowledge of industry best practices. • Processes data validation for the company’s Pension related project including auditing to maintain accurate information into the system. • Assists in developing wellness programs, employee engagement, and DEI projects.• Oversees the processing of invoices for all benefits vendors and serves as the main contact for all billing inquiries.

• Conducted new hire benefits orientations to educate employees and provide a clear understanding of the company's benefits.• Maintained benefit records and oversaw benefit enrollment changes such as new hires, life events, and terminations.

• Assisted in group health insurance renewal and successfully implemented a new benefits broker into the organization. • Streamlined employee communication channel and platform collaborating with the new vendor to enhance customer service and support employee’s needs. • Coordinated and conducted New Hire Benefits orientations.• Oversaw benefits administration of US Benefit program.• Managed enrollment and reflected data into the HRIS system to ensure the accuracy of payroll deduction. • Liaison with insurance carriers and third-party administrators on day-to-day operations to resolve benefits-related inquiries including claim services and investigate non-routine situations. • Assisted in preparation of fillings such as Form 5500, PCORI, ACA, and State required fillings. • Responsible for preparing benefits-related documentation and COBRA administrations.• Collaborated with HR Generalist and Talent Acquisition to create a hiring manual to attract new hires and retain existing employees.

• Implemented and developed curriculums of adult and children’s programs in various areas of study including Summer Camp and special events. • Responsible for overseeing the successful planning and completion of educational programs as well as creating marketing collateral to outreach to the community. • Supervised program staff and volunteers to ensure smooth operation and conducted interviews to hire new instructors. • Responsible for preparing financial statements and monitoring program budgets.• Collaborated with external designers to create visual designs both printed and media to ensure branding consistency and improve the organizations’ branding awareness.