Geoff Sowrey Email and Phone Number
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I am an experienced and dynamic leader with over 30 years of technology services leadership, working with organizations with varied needs ranging from operational to developmental, including regulatory, governance, standardization, and digital transformation.My foundation in technology communications is my strongest asset, allowing me to manage conversations with any audience in an organization, at any level; the goal is provide sufficient understand in which to take action or make confident decisions, and to ask questions until such decisions as possible. I have familiarity with several enterprise applications, including CRM, RDBMS, KM, HRIS, ERP, and BI solutions, as well as ecommerce delivery and mobile app delivery. In previous roles, I've been tasked with managing multi-million dollar technology budgets affecting an organization, with attention to service operation and management, applying organizational policies (and writing them, where necessary) to minimize unnecessary risks and provide clear guidelines for future services. Future service support included transforming an organization with on-premise dependencies to being primarily cloud-based, allowing staff to be more productive in remote locations, a key element to some of the roles. The entire organization was ready to transition to work-from-home at the onset of COVID-19 with minimal additional support. Having experience in ITIL provides a clear view on solution maintenance and operations, including the prioritization of CVE patching and upgrades, scheduling carefully within the confines of organizational requirements, such as blackout periods and business-critical dates, while ensuring changes are properly reviewed and planned across the technology team. To date, my teams have had a clean operational record without affecting other teams' systems or operations.I have worked closely with government regulation and oversight, including OAG audits, third-party security audits, as well as industry-based regulatory bodies. I have worked with and managed union employees.
Changemakers
View- Website:
- changemakers.ca
- Employees:
- 20
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Head Of TechnologyChangemakers Oct 2021 - PresentCalgary, Alberta, Canada(Formerly Believeco.) Being asked to take over and rebuild the digital practices under watch of one Canada's foremost entrepreneurs is no small feat. Working with a multi-skilled team, I helped refound and focus the Digital team, putting effort in high value areas, mentoring team members, setting digital strategy for client work, delivered enterprise governance, practices, and policies for ecommerce, privacy, security, Web3, and AI. The team was later merged with four other Digital teams during a corporate merger, where I took a senior leadership to ensure the integration, development, and growth of a 12-person multi-disciplinary Digital Experience practice, including technical direction, skills development, process refinement, resource planning, while also working on our clients' needs: technical strategy and consultation, website operation audit and analysis, solution maintenance, and forward planning of 40+ projects ranging from $10,000 to $350,000. Strategically, I focused efforts on increased use of cloud services (IaaS, PaaS, and SaaS solutions) to eliminate owned infrastructure and dependency, minimize risk, and maximize operational flexibility. Technologies: AWS (IaaS), GCP (IaaS, SaaS), WP Engine (PaaS), WordPress (PHP, HTML, CSS, Javascript, MySQL), NoSQL/JSON, React, Laravel, Shopify, GitHub, Bash, Node, ChatGPT, MidJourney, CopilotKey clients: Beam Suntory, Becton Dickson, Cavendish Farms, Johnson & Johnson, FireSmart Alberta, Miller Thomson, Lobster Council of Canada, Osler, Shannex, Thomson Rogers, Timbermart, Unity Health, FYi Doctors, Balzac's Coffee Roasters, Alberta Milk, Red Deer Polytechnic, Alberta Cancer Foundation, Canon, Liquor Gaming and Cannabis Authority of Manitoba.
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Manager, Service And Support PlatformsShaw Communications Jul 2020 - Oct 2021Calgary, Alberta, CanadaLeading a multidisciplinary customer self-service portal group of 12 people across 3 teams during the COVID-19 crisis, I was responsible for the update and operation of Shaw Communication's customer-facing online services, including the support and chat systems. I led a mixed team of full-time and contract developers, analysts, and project managers on a sprint-based cadence that aligned with legacy backend data services, requiring 24/7 operation. During my oversight, we experienced over 99.99% availability with high responsiveness, without any SEV0 or SEV1 incidents. -
Manager, Information SystemsTravel Alberta Jun 2018 - Jul 2020Calgary, Canada AreaThe crown corporation responsible for tourism within the Province of Alberta required someone to service and enhance their IT services and infrastructure. In addition to ensuring updates of software and services in a cloud-first architecture, I worked closely with the Digital Marketing team to audit and map all dependent services and provide plans for optimization, improving efficiency to our stakeholders and reducing overall technology operating costs by $700,000 annually. As a result of my efforts, we were able to transition to remote operations at the start of COVID-19 without any significant issue. -
Manager, Web ServicesUniversity Of Calgary May 2016 - May 2018Calgary, Canada AreaTaking over the Web Services team in the midst of a new platform project allowed me to review the current operations of over 1,500 websites in terms of processes and resourcing, level set the roles that were needed to support the work, help improve the team dynamics and morale, and plan for the future state of enhancement and operations. In addition, I worked extensively with the Information Services team across every faculty and department, contributing to change management processes, and participated in security review and remediation. -
Solutions LeadThe Evans Hunt Group Inc. Jan 2010 - Nov 2015Calgary, Canada AreaAs a Solutions Lead, I worked closely with clients to understand their requirements and business goals, ensuring that our solutions were cost-effective and maintainable. I also conducted enterprise content management audits, recommended operational efficiencies, architected solutions, and provided infrastructure design and support. -
Technology DirectorCritical Mass Jun 2005 - Dec 2009Calgary, Canada Area And Barreal De Heredia, Costa RicaIn the Technology Director role, I managed a multi-disciplinary team responsible for the digital delivery of Fortune 500 clients -- over 100 web properties across over 40 different clients. I worked closely with clients to understand requirements, which translated to functional specifications and directions within the team. Between 2008 and 2010, I helped found and establish The Hangar Interactive (Critical Mass Latin America) in Costa Rica.
Geoff Sowrey Skills
Geoff Sowrey Education Details
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English Rhetoric And Professional Writing, Computer Science Minor -
Umanage
Frequently Asked Questions about Geoff Sowrey
What company does Geoff Sowrey work for?
Geoff Sowrey works for Changemakers
What is Geoff Sowrey's role at the current company?
Geoff Sowrey's current role is Marketing engineering team leader, technology strategist, wrangler of applications delivery, and connoisseur of awful shirts.
What is Geoff Sowrey's email address?
Geoff Sowrey's email address is ge****@****rey.org
What is Geoff Sowrey's direct phone number?
Geoff Sowrey's direct phone number is +140361*****
What schools did Geoff Sowrey attend?
Geoff Sowrey attended University Of Waterloo, University Of Calgary.
What are some of Geoff Sowrey's interests?
Geoff Sowrey has interest in Science And Technology, Environment, Education, Children.
What skills is Geoff Sowrey known for?
Geoff Sowrey has skills like Web Development, Information Architecture, User Experience, Digital Strategy, Css, Digital Marketing, User Interface, Technical Documentation, Web Applications, Drupal, Html 5, Apache.
Who are Geoff Sowrey's colleagues?
Geoff Sowrey's colleagues are Natasha Mckenzie, Amy Gingerich, Robert Gemmill, Brooke Jewell, Alexandra Tushingham, Micki Baydack, Ayesha Zafar.
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