• Administration of Microsoft Server Technologies (Active Directory, Exchange & SQL)• Manage Pastel Accounting Package and Payroll System for all users• Web programming (CMS, HTML, CSS, PHP and ASP.net)• Capable of applying information security practices• Ability to set and meet achievable deadlines & milestones• Operational management experience• Network administration and IT Business Management• Help desk support• Knowledge of a database product, (Oracle/SQL)• Excellent communication & relationship building skills• IT Hardware support, Ecommerce Applications, IT Solution and Project Management• Ability to set and meet achievable deadlines & milestones• Experience in managing SLAs and achieving these through 3rd parties• Effective negotiation skills with the ability to resolve conflicts and problems• High stress threshold, resilience and composure under pressure• Strong planning and people leadership skills

Re-designed and programed the official Copper-belt University website as well as contributed to the development of the Copper-belt University student web portal.

IT Support to employees local and outside branches i.e. LAN Installation, configurations and maintenance , Wireless Network Setup and Troubleshoot, Microsoft Office support, Hardware and software maintenance.