Soyoung Lee Email & Phone Number

Seoul, Kr

Seoul, South Korea

Jeju, South Korea

Managing official hotel website, social media, and online marketing channels to increase sales and conversions, and to promote a business, product, or service. Involving managing and editing websites to maximize sales, coordinating campaigns and sales activities, and conducting market research.

Seoul, South Korea

Administrative ManagerFinance and AdministrationPre-opening memberAssisting with billing invoices, preparing budgets, managing cash flow, maintaining reports,and requesting information from colleagues regarding purchase orders. Supporting the headquarter finance department and management team by completing routine clerical and accounting tasks.

Seogwipo, Jeju-Do, Korea

Corporate AccountingMaintain an organization’s financial records to ensure compliancy with laws, regulations and the organization’s policies and internally to help executives make financial decisions for the organizationPrepare budgets and Monitor expendituresHandle quarterly and annual closingsPayroll, Report and Payment of Corporate TaxesPersonnel recruitment and management

Junggu, Seoul, Korea

Planning, development, and implementation of all properties’ marketing strategies, marketing communications, and public relations activities, both external and internalHotel Accounting - Account Receivable ( Verifying customers payments of all transactions, Engage management over any AR problems, Initiate collections on past due accounts, Maintain accounting ledgers as required, Handle all special billing situations, Audit ledgers to ensure they contain correct information)Set up and Training Hotel operation policy & procedures to Front Office and Reservation staffsEstablish and implement membership mileage policiesPlanning and conducting marketing promotions with affiliatesCounseling-Development of Property Management SystemPre-Opening : Myeongdong III, Central Myeongdong, Dongdaemun I, Jeju I, Kingstown Dongdaemun

Gangnam-Gu, Seoul, Korea

Maintain a professional work environment, staff supervision, and administrative support Reservation – Managing On/Off line Travel Agent, FIT, Group Front Desk – Managing Check in/out, Handling guest’s complaint Housekeeping – Managing staff’s work load, Inspecting roomsPre-Opening : Operation

Las Vegas, Nevada Area, Usa

Guest Service Representative, Front Desk, Hotel Operation Register and assign rooms to guests Provide quotes for room rates and up sells the guest when possible. Control and issue keys to rooms and assisted in coordinating of for the Front Desk and the Housekeeping Department. Determine if the guests is eligible for credit. Verify that the correct charges and credits are posted to the corresponding guest folio. Collect payment for charges on the guest folio. Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end for each work shift. Respond to guest inquires related to the MGM MIRAGE and Las Vegas. Resolve guest complaints within scope of authority. Notify his/her Supervisor and/or Security of all unusual events, circumstances, missing items, or alleged thefts. Complete all duties in accordance with the MGM Grand standards and procedures. Perform all other relevant duties as assigned by management Translate Korean and Japanese to English and vice versa

Seoul, South Korea

Executive Secretary of General Manager Maintain the GM’s schedule, booking meetings and appointments and serving as a gatekeeper, screening calls and prioritizing daily tasks and responsibilities Assist internal and external communicationBusiness Center Manager Incoming and Outgoing fax service Offer a variety of business related services to hotel guests CRM for international membership guestsMini bar Manager, Housekeeping Manage mini bar’s items Develope items

Master’S Degree, Education, 4.0/4.0

Aa, Hospitality Management

High Honors

Bachelor Of Science (Bs)

Activities and Societies: Hansori