»Supervising, motivating and monitoring team performance» Looking after process improvement initiatives through system changes, process re alignment/ redefining, process migration & efficiency management. »Maintaining the monthly performance report in sales and service & Action taken to improve the Business of the Organization. » Creating & implementing workflows to facilitate structured support in all areas and issues. » Handling the issues of Customer relating Sales, Service and Product.Team Management» Monitoring a team, thereby ensuring optimum performance.» Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members.» Planning targets, monitoring numbers and achieving the targets on a daily, weekly & monthly basis in adherence to the pre-set standards.» Creating and sustaining an environment that fosters development opportunities and motivating the employees for enhancing the existing performance levels.