Sarah Crouch Email & Phone Number

United States

Tallahassee, Florida, United States

Tallahassee, Florida, United States

Tallahassee, Florida, United States

Take full ownership of projects, ensuring the delivery of high-quality products and services to customers. Understand project objectives, scope, schedule, and contractual requirements. Actively manage projects by handling scope, maintaining schedules, reporting status, setting expectations, identifying and mitigating risks, and supporting the project team. Proactively identify resource needs to ensure timely and budget-conscious project completion. Ensure system requirements undergo thorough testing to meet defined expectations, design specifications, and performance standards. Provide oversight for quality assurance activities, such as system testing, issue reporting, coordination with technical resources, and verifying issue resolution prior to final delivery.

Tallahassee, Florida Area

Facilitate regular meetings with customers to address reported issues promptly. Coordinate with technical resources to ensure tasks are completed within established service level agreements. Manage special projects related to operational support, such as system enhancements and research requests. Engage in analytical work, including system requirements, process models, needs assessment, data analysis, and problem-solving. Provide support in analyzing systems and propose solutions that meet customer expectations. Create design specifications for enhancements to existing business systems. Conduct quality assurance testing, including system testing, issue reporting, coordination with technical resources, and verifying issue resolution before software delivery. Support and train customers in the use of DCI's products.

Tallahassee, Florida Area

Facilitate the creation of project schedules and assemble project teams. Identify project risks, developing mitigation and contingency plans. Resolve team conflicts in a professional and timely manner. Prepare project updates for governance meetings, effectively communicating project status through written documents and presentations. Act as a liaison between management and the project team to influence decision-making. Monitor project progress for slippage, gaps, risks, or areas requiring innovation or acceleration, and devise strategies to keep the project team on track. Identify and drive process improvements that have a significant impact on the organization.

Tallahassee, Florida

Provide system administration support for grant, contract, and budget programs. Create, maintain, and produce scheduled production and ad hoc reports. Collaborate with users to analyze needs and extract data from statewide financial management systems for special projects. Assist with allocation analysis and the annual preparation of allotments for the initial operating budget. Collect and analyze data, write programs, and prepare presentation materials. Develop automated tools for process improvement and maintain existing database programs. Analyze current system processes to identify potential problems, enhance efficiency, and streamline operations.

Tallahassee, Florida

Provide system administration support for the Debt Collection, Schedule Expenditures of Federal Awards (SEFA), and local government programs. Design, develop, and document databases. Supervise data collection, reporting, and monitoring efforts of state agencies. Conduct statewide training on the debt collection contract and legislation. Review and respond to debt write-off requests, Consolidated Equipment Financing Program (CEFP) applications, and equipment leasing applications. Respond to data requests, write articles for publication, and create training materials. Implement and manage the Debt Collection Program contract with multiple vendors. Identify process improvements to enhance efficiency and streamline operations within the organization.

Tallahassee, Florida

Provide system administration support for all divisions within the Department of Health. Design, develop, and document databases. Assist the Office of Information Technology with the design and production of statewide applications. Respond to data requests and write ad hoc queries using Natural Language Programming. Upload batch transactions to FLAIR (Florida Accounting and Information Resource) and ensure data accuracy. Collaborate with state groups, contractors, and county health departments to identify data needs and implement solutions.

Tallahassee, Florida

Provide system administration support for the Gopher Tortoise Management Plan Program. Develop reports and databases using SQL and Access. Assist the Office of Information Technology with the management and maintenance of the online permitting system. Respond to data requests, fix issues, and upload mitigation for permits. Supervise and develop projects for interns that relate to the program objectives outlined in the Gopher Tortoise Management Plan. Organize and lead public outreach events to educate citizens about the importance of wildlife conservation.

Tallahassee, Florida

Provide system administration support for the Health Management System for the Bureau of Tuberculosis (TB). Develop reports using Crystal Business Operations (Crystal Reports. Coordinate the statewide Report of Verified Case of TB (RVCT) for the Center for Disease Control (CDC). Assist with needs assessment, data retrieval, development, and overall project management of the TB Information Management System.

Master Of Science - Ms, Information Technology

Certificates in Information Leadership & Management, Information Architecture, and Project Management

Bachelor Of Science (B.S.), Business Administration And Management, General