Scott Padgett

Scott Padgett Email and Phone Number

Customer Support and Implementation Manager @ Prime Numbers Technology
Decatur, GA, US
Scott Padgett's Location
Decatur, Georgia, United States, United States
Scott Padgett's Contact Details

Scott Padgett personal email

n/a
About Scott Padgett

With over 5 years of experience in data implementation and 9 years experience in technical consultancy, I am a skilled and passionate professional who leverages data and technology to optimize travel management and compliance for Fortune 500 clients. I have a Master's of Science in Business Analytics from the University of Georgia - Terry College of Business, and multiple certifications in Data Science, SCL, Python, R, and Project Management.In my most recent role as a Client Implementation Manager at PredictX, I fostered collaborative efforts across implementation and customer success teams, resulting in a 40% increase in interdepartmental efficiency and a 15% increase in upselling opportunities. I also maintained a consistently high level of client satisfaction by overseeing the implementation process, refining strategies, and monitoring client health scores. Additionally, I partnered with senior stakeholders to decrease our time to implementation by 50% through python automation and prescriptive project structures. I successfully led a team of 5 to streamline the implementation process to ensure clean, formatted data, vital for meeting tight deadlines and delivering high-quality reports.

Scott Padgett's Current Company Details
Prime Numbers Technology

Prime Numbers Technology

View
Customer Support and Implementation Manager
Decatur, GA, US
Employees:
11
Scott Padgett Work Experience Details
  • Prime Numbers Technology
    Customer Support And Implementation Manager
    Prime Numbers Technology
    Decatur, Ga, Us
  • Prime Numbers Technology
    Customer Support & Implementation Manager
    Prime Numbers Technology Aug 2024 - Present
    Atlanta, Georgia, United States
    Prime Numbers Technology (PNT) focuses on helping clients achieve substantial cost savings through advanced data analysis, spend optimization, contract management, and benchmarking solutions. Their innovative solutions are utilized by some of the most prominent names in business travel, with many Fortune 250 companies and leading travel management firms among their global clients.
  • Predictx
    Client Implementation Manager
    Predictx Jul 2021 - Feb 2024
    Atlanta, Georgia, United States
    --Department Dissolved--• Fostered collaborative efforts across implementation and customer success teams to streamline the implementation process leading to a 40% increase in interdepartmental efficiency.• Maintained a consistently high level of client satisfaction by overseeing the implementation process, refining strategies, and monitoring client health scores, resulting in strengthened client relationships resulting in 15% increase in upselling opportunities.• Successfully lead team of 5 to streamline implementation process to ensure clean, formatted data, vital for meeting tight deadlines leading to 150% increased adaption of internal technologies and 10% decrease in time to delivery.
  • Predictx
    Implementation Consultant
    Predictx Jun 2019 - May 2022
    Greater Atlanta Area
    • Led 3, high-stakes, $500,000 implementations overseeing the seamless migration of extensive Fortune 500 client data during onboarding processes, ensuring project completion within stringent timelines.• Utilized advanced technical skills in SQL, Python, and API transfers to customize millions of rows of client data, ensuring GDPR compliance and align with industry standards and client expectations whilst acting as Project manager to 9-month contract deliverables.
  • Blue Chip Consulting Group
    It Consultant; Office 365 Administrator
    Blue Chip Consulting Group Jun 2016 - Jul 2018
    Cleveland/Akron, Ohio Area
    Mid-size consulting firm implementing large-scale projects in Microsoft Platform technologies at Fortune 1000 corporations. Currently specializing in the Microsoft Productivity Stack, namely Skype for Business and Office 365. A Microsoft Certified Solutions Associate in O365 which includes Microsoft Certifications 70-346 and 70-347. • Implemented $500,000 project for Cloud-Enabled Skype for Business engagement at Fortune 1000 client to support service availability and oversight of issue diagnosis.• Streamlined inventory management by scripting automated dashboard enabling CFO with 60% cost• reduction due to dynamic overhead forecasting.• Oversaw team of 5 IT professionals in multiple service lines in designing cloud-enabled telecommunications• infrastructure meeting high-availability IT standards with minimal maintenance sustainability.• Partnered with multiple veteran IT professionals to service and manage 10 distinct Microsoft Service Lines; knowledge diversification enabled rare ability to service clients across departments.• Mentored group of 8 employees in servicing O365 technologies through cross-functional collaboration course to allow for entrance into new markets through newly formed service lines.
  • Georgia Institute Of Technology
    Graduate
    Georgia Institute Of Technology Aug 2012 - May 2016
    Greater Atlanta Area
    Bachelor's of Science in Business AdministrationGraduated with High HonorsZell Miller HOPE Scholarship RecipientDean's List
  • Georgia Institute Of Technology
    Student Center Info Desk Attendant
    Georgia Institute Of Technology Jan 2014 - Dec 2014
    • Carried out marketing duties of both the Member Services Coordinator and the Director of Communication and Community Affairs • Used Constant Contact and Adobe InDesign to edit and send weekly newsletter to 800 Chamber members• Served as Front Desk Representative by resolving 600 queries with learned knowledge of local government and businesses
  • Creative Financial Partners
    Finance Intern; Process Improvement Specialist
    Creative Financial Partners Sep 2014 - Aug 2015
    2002 Summit Blvd. Ste. 950, Atlanta, Ga 30319
    Analyzing and improving profitability, usability, and function set of Financial Portfolio Benchmark System, CRM Search Methodology, and tax form processing time to completion.- Built Alpha benchmark return model to isolate top ETF’s in 30 different assets classes for use in risk adjusted growth strategy; models increased returns across the board by 1.57% on year-over-year overall average.- Innovated scripted logic for CRM search methodology to penetrate market segments through attribute search parsing for analysis of consumer sets leading to increased customization of portfolio risk adjustments.- Developed automated software filing system to source and organize incoming tax streams cutting time to filing completion by 30%.
  • Superior-Douglas County Chamber Of Commerce
    Summer Intern; Client Retention Specialist
    Superior-Douglas County Chamber Of Commerce May 2013 - Aug 2013
    Managed and consolidate clientele communications and marketing efforts to better reach out to and acquire new customers while also improving customer retention

Scott Padgett Skills

Data Analysis Microsoft Office Java Python Programming Microsoft Excel Microsoft Project Microsoft Access Bloomberg Terminal Financial Analysis Financial Accounting Corporate Finance Financial Modeling Customer Service Customer Relations Web Design Graphic Design Musical Theatre Orchestral Music Theatre Access

Scott Padgett Education Details

Frequently Asked Questions about Scott Padgett

What company does Scott Padgett work for?

Scott Padgett works for Prime Numbers Technology

What is Scott Padgett's role at the current company?

Scott Padgett's current role is Customer Support and Implementation Manager.

What is Scott Padgett's email address?

Scott Padgett's email address is sc****@****llc.com

What schools did Scott Padgett attend?

Scott Padgett attended Georgia Institute Of Technology, University Of Georgia - Terry College Of Business, Newnan High School.

What are some of Scott Padgett's interests?

Scott Padgett has interest in Economic Empowerment, Education, Environment, Science And Technology, Human Rights, Arts And Culture.

What skills is Scott Padgett known for?

Scott Padgett has skills like Data Analysis, Microsoft Office, Java, Python, Programming, Microsoft Excel, Microsoft Project, Microsoft Access, Bloomberg Terminal, Financial Analysis, Financial Accounting, Corporate Finance.

Who are Scott Padgett's colleagues?

Scott Padgett's colleagues are Rhonda Snyder, Peter Norton, Andy Norton, Pragya Tripathi, Mark Bresnahan, Kate Saab.

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