Susanna Paloheimo

Susanna Paloheimo Email and Phone Number

Chief Customer Experience, Sustainability and Communications Officer @ Attendo Suomi
Helsinki, FI
Susanna Paloheimo's Location
Helsinki, Uusimaa, Finland, Finland
Susanna Paloheimo's Contact Details

Susanna Paloheimo work email

Susanna Paloheimo personal email

About Susanna Paloheimo

Experienced in driving business growth and transformation, I specialize in assisting entrepreneurs and executives in reaching their goals. With a diverse background consisting of entrepreneurship, executive leadership, board governance, and executive mentoring, I bring a lot of know-how and experience to every engagement. My approach is deeply rooted in effective communication, understanding why and how individuals can be mobilized to embrace change, whether it's revitalizing corporate culture or elevating customer experiences. Known for my ability to swiftly grasp the big picture, I excel in guiding stakeholders toward the necessary actions to achieve their objectives.My expertise is a blend of skills in:➡️ Change management and organizational renewal➡️ Strategic communications, including storytelling, issues management, crisis management, public affairs (PA) and public relations (PR)➡️ Customer experience management➡️ Incorporating sustainability into business strategyAs a member of Attendo Finland's management team from January 2020 to January 2023, I managed initiatives that led to a remarkable increase of +30 steps in employee NPS over three years. This period saw the development and execution of a transformative strategy amidst challenging circumstances, resulting in significant accomplishments and invaluable insights gained within the Finnish social care sector.I am recognized for:🟧 Delivering inspiring keynote speeches🟧 Revitalizing organizational cultures and processes🟧 Mastering storytelling, particularly in business strategy implementation🟧 Coaching and enhancing leadership and communication competencies🟧 Guiding organizations in adopting customer-centric approachesI have served on the boards of several companies including Hansdotter, Invesdor, Heebo, Euracon (later Fredman Group), SPR Ensiapu Oy, and notably, my own company—formerly Taitomylly, renamed Mainemylly Suhina in 2013.I thrive when collaborating with forward-thinking, results-oriented individuals, believing fervently in our collective capacity to drive positive change and shape a brighter future.

Susanna Paloheimo's Current Company Details
Attendo Suomi

Attendo Suomi

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Chief Customer Experience, Sustainability and Communications Officer
Helsinki, FI
Website:
attendo.fi
Employees:
859
Susanna Paloheimo Work Experience Details
  • Attendo Suomi
    Chief Customer Experience, Sustainability And Communications Officer
    Attendo Suomi
    Helsinki, Fi

Susanna Paloheimo Skills

Marketing Communications Corporate Communications Strategic Communications Entrepreneurship Public Relations Marketing Strategy Strategy Social Media Business Strategy Brand Development B2b Digital Marketing Crisis Communications Marketing Management Start Ups Internal Communications Marketing Media Relations Change Management Digital Media Coaching Business Development Social Networking Leadership Customer Experience Customer Experience Design Social Media Marketing Digital Strategy Sales Management Public Speaking Business Transformation Communications Planning Business To Business B2b Marketing Editing Integrated Marketing Online Marketing Strategic Planning Online Advertising Strategic Partnerships Board Of Directors Corporate Social Responsibility Blogging Customer Experience Management Reputation Management Training Recruiting

Frequently Asked Questions about Susanna Paloheimo

What company does Susanna Paloheimo work for?

Susanna Paloheimo works for Attendo Suomi

What is Susanna Paloheimo's role at the current company?

Susanna Paloheimo's current role is Chief Customer Experience, Sustainability and Communications Officer.

What is Susanna Paloheimo's email address?

Susanna Paloheimo's email address is su****@****ail.com

What skills is Susanna Paloheimo known for?

Susanna Paloheimo has skills like Marketing Communications, Corporate Communications, Strategic Communications, Entrepreneurship, Public Relations, Marketing Strategy, Strategy, Social Media, Business Strategy, Brand Development, B2b, Digital Marketing.

Who are Susanna Paloheimo's colleagues?

Susanna Paloheimo's colleagues are Anika Tahsin, Mari Pasanen, Sanni Tikkanen, Denver Retrato, Mba, Maria Tsakirakis, Carita Ketko, Ronja Koivisto.

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