Spandan Dev Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Driving revenue growth and customer satisfaction through strategic cloud communication solutions. Proficient in understanding customer needs and delivering tailored telecommunication solutions. Leveraging industry expertise to build strong partnerships and expand market reach. Passionate about transforming businesses through innovative cloud technology.#cloudsales #telecommunications #sales #businessdevelopment #customercentric #astTECS #cloudcommunications

Bengaluru, Karnataka, India

Successfully coordinated and executed various science-related events and activities during Science Utsav.Collaborated with a team of volunteers and experts to plan and organize engaging workshops, demonstrations, and competitions.Managed event logistics, including venue booking, equipment procurement, and participant registration.Developed and implemented marketing and promotional strategies to attract attendees and generate interest in the event.Coordinated with speakers and presenters to ensure timely delivery of sessions.Provided on-site event management and troubleshooting to address any issues that arose.Evaluated the success of events through post-event surveys and feedback analysis.

Bengaluru, Karnataka, India

Craft Your Dream Vacation: Destination Expert at TripFactory.comUnleash your wanderlust! I'm a Destination Expert at TripFactory.com, passionate about creating unforgettable travel experiences.Here's what I do:Craft personalized itineraries: Matching your interests and budget to hidden gems and must-see sights.Navigate the planning maze: From visas and flights to local transportation and hidden gems, I've got you covered.Unlock exclusive deals: Leverage my industry connections to get you the best value on flights, hotels, and activities.Let's explore the world together! Whether you're seeking adventure, relaxation, or cultural immersion, I'll guide you to your dream destination.Expertise in Domestic Destinations

Bengaluru, Karnataka, India

Provided exceptional customer service and fashion advice to a diverse clientele, assisting them in selecting the perfect Levi's products to match their individual style and needs.Actively engaged in store operations, including merchandising, visual displays, and inventory management.Demonstrated strong product knowledge and passion for the Levi's brand, effectively communicating the brand's heritage and values to customers.Consistently exceeded sales targets and contributed to the store's overall success.

Bengaluru, Karnataka, India

Led and managed a team of customer service representatives in a fast-paced online e-commerce environment at Titan Eyeplus.Successfully handled a high volume of customer inquiries and complaints through various channels, including email, phone, and live chat.Implemented efficient customer service processes and workflows to improve response times and customer satisfaction.Utilized CRM software to track customer interactions, identify trends, and personalize customer experiences.Developed and executed customer service training programs to ensure team members were equipped with the knowledge and skills to provide exceptional service.Analyzed customer data to identify areas for improvement and implemented changes to enhance the online shopping experience.Collaborated with other departments, such as marketing and operations, to ensure a seamless customer journey.

Bengaluru, Karnataka

Played a pivotal role in driving customer satisfaction and loyalty for Titan Eyeplus' online e-commerce platform.Developed and implemented customer experience strategies to enhance the overall customer journey, from product discovery to post-purchase support.Analyzed customer data and feedback to identify pain points and areas for improvement, implementing data-driven solutions to enhance the customer experience.Collaborated with cross-functional teams (marketing, operations, technology) to ensure a seamless customer experience across all touchpoints.Managed customer support teams, providing coaching, training, and mentorship to ensure high-quality service delivery.Measured and tracked key customer experience metrics, such as customer satisfaction scores, customer lifetime value, and net promoter score.Implemented customer loyalty programs and initiatives to foster long-term relationships with customers.

Bangalore

Provided exceptional customer service and personalized eyewear recommendations to a diverse clientele at a high-volume Titan Eyeplus store.Demonstrated in-depth knowledge of eyewear products, including frames, lenses, and contact lenses.Assisted customers with eye exams, adjustments, and repairs.Utilized advanced eye testing equipment to accurately measure prescriptions and provide personalized recommendations.Adhered to company policies and procedures, including sales targets, inventory management, and visual merchandising.Contributed to a positive and welcoming store environment, fostering customer loyalty and satisfaction.

Bangalore

Provided exceptional customer service to tenants, landlords, and property seekers through various channels (phone, email, chat).Resolved customer inquiries and complaints regarding property listings, account management, online platform usage, and NoBroker services.Utilized in-depth knowledge of NoBroker's platform and services to answer questions accurately and efficiently.Facilitated smooth property transactions by coordinating communication between tenants, landlords, and other internal teams.Maintained detailed customer records and documented interactions to ensure continuity and quality service.Identified potential customer needs and proactively offered solutions.Followed up with customers to ensure satisfaction and resolve any outstanding issues.Contributed to a positive customer experience by demonstrating empathy, patience, and professionalism.

Bangalore

Delivered exceptional customer service and exceeded sales targets at a high-volume Lenskart.com store.Provided personalized eyewear recommendations and assisted customers in selecting the perfect eyeglasses, sunglasses, or contact lenses based on their needs, preferences, and facial features.Demonstrated in-depth knowledge of Lenskart's product portfolio, including various frames, lenses, coatings, and accessories.Utilized advanced tools and technology (e.g., virtual try-on, lens recommendations apps) to enhance the customer experience.Effectively communicated product features and benefits, while actively listening to customer concerns and ensuring their satisfaction.Up-sold and cross-sold complementary products and services, maximizing revenue opportunities while maintaining strong customer relationships.Contributed to a positive and welcoming store environment, fostering customer loyalty and exceeding sales goals.