Stefanie Parey Smith Email & Phone Number

Laguna Beach, California, United States

Huntington Beach, California, United States

Developed the entire quality system for a new personal care division of Best Formulations including a new quality agreement, quality manual and multitude of new and updated SOPs. Sourced all of the lab equipment, designed the quality and micro lab layouts. Resulting in state of the art labs. Sourced and set-up the stability lab. Built a team of top notch quality individuals and trained the entire personal care division on all applicable SOPs and new processes. Obtained ISO 22716 certificate of conformity for the personal care division less than 6 months after starting production in the new facility.

Riverside, California

Manage EHS/Quality Director, QC Manager, 32 QC line leaders and Pallet Inspectors. Supervise the quality aspects of 18 production lines producing aerosols (dry shampoos, hair sprays, mousse, etc.), liquids (lotions, OTCs, facial treatments, etc.) and hot pours (pomades, deodorants, etc.). Work with clients to meet quality expectations. Direct contact with clients when quality issues occur, work to facilitate optimal outcomes. Review quality practices and update them. Root cause issues to develop best practices and improve subsequent productions. Manage the Specifications department which interacts with the clients to determine expectations, total package and generates the fill and assembly specification for all production runs. Manage QA Lab Supervisor, 7 QA Chemists, Process Engineer, and Microbiologist. Oversight of batch approvals and adjustments working with other departments to verify the product matches standard and client expectations. Provide oversight of incoming raw material sampling and testing. Oversight of in-process and finished good product approval. Root cause production bulk quality issues to prevent out of specification product from being filled. Provide guidance for client communication.Provide oversight of OTC product reconciliation. Handle all GMP audits. Including facility tours, review of in process paperwork, batch records, test results, and SOPs. Work to provide all compliance related documents when requested. Manage Incoming Quality Supervisor and 7 Incoming Quality Inspectors to determine if componentry out of specification findings warrant discussions with the clients. Facilitate company-wide quality meetings to implement improvements in the 220 Labs quality systems. Participate in executive meetings providing a quality perspective while assisting in the decision making process. Review and update SOPs to reflect customer changes and changes in the production environment.

Princeton, Nj

Quality Project Management (Elizabeth & James, India Hicks, Derrek Lam, Robert Graham)Oversee each new product line from idea creation to completion verifying the production of top quality personal care and fine fragrance items. Work directly with internal product development department as well as the product development house to determine and verify if the product is suitable for the store shelf. Work directly with the packaging department to verify all package testing is completed. Provide guidance on how the package should be updated if testing did not meet the needs of the client. Instrumental in writing and overseeing the fill and assembly specifications. Work with manufacturer so that they understand the overall expectations. Work directly with the marketing department to provide guidance if new concepts are actionable and able to be reproduced in the manufacturing environment. Attend all productions, assess issues resolve them while on site to make sure timing is not affected. Provide all pertinent product details to clients so that they are able to plan accordingly for shipments, product size, storage and shelf life.Regulatory Management (Christian Louboutin Beaute, Elizabeth & James, Derrek Lam, Robert Graham)Review quantitative ingredient list (IL) for accuracy and to verify they are compliant for the market they are being distributed within. Develop the qualitative IL. so that the ingredient list is copy ready. Work with consultants to verify that the developed IL is compliant for the specific distribution markets. Oversee registration for worldwide distribution. Gathering and reviewing documents for accuracy. Work closely with consultants overseeing their timelines and that the product(s) are registered by the proposed deadline. Oversee the consultant’s billings, analyzed costs, and developed budgets for new clients. Researching and provide guidance to the internal team on labeling requirements per market of distribution.

Princeton, Nj

Managed International Shipments via Ocean Containers & Air. Abide by local and international laws surrounding transit via boat & airplane specifically IMDG & IATA. Verified product counts, palletization, placarding and loading of the containers. Approved & submitted all legal paperwork to freight forwarder & client.Manage Domestic Shipments for a multitude of clients. Verified all of the client’s different regulations and expectations were met. Verified product was shipped when expected as well as product counts and communicated any changes directly to the client. Approve packing lists prior to submission to clients. Developed simplistic shipping and logistics guides for each client to provide to the contract manufacturer base. Liaison between client and vendor for Social Compliance audits. Assisted in scheduling, reviewing corrective action plans and working with vendor to make sure they are compliant with audit and C-TPAT requirements.Developed and ran daily production meetings to review immediate concerns and long term production issues in order to ensure ship dates were met. Managed new vendor set-up with customer’s internal systems. Reviewed new client’s specifications/ logistics guides to provide guidance to upper management on how each “new” client will affect the business at batallure.After two years in this role additional responsibilities as a Quality Manager were added to the current workload. Customer Compliance Manager and Quality Manager Roles were performed concurrently until additional responsibilities in Regulatory were added to the current workload.

Montego Bay, Jamaica

Streamlined marketing and sales collections by focusing on customer retention regarding beach contracts delivering 52.5k in revenue in a shortened season. Developed improvement process plan for the beach members which involved sourcing and obtaining beach items in the US and shipping them to Jamaica. Updated all contracts and was the main contact for problem resolutionOpened Gourmet Shop on property. Developed a business plan as well as a theme for the shop including uniforms, layout and design. Sourced all products and negotiated contracts with vendors. Hired & trained all shop employees. Brought in vendors to educate shop employees on products to increase sales. Developed Standard Operating Procedures for all aspects of business. Operated the shop from a management perspective. Performed all accounting functions for the operation of the shop. Showed positive growth month to month and started generating revenue within 3 month of opening. Developed events for the Gourmet Shop to drive business and showcase products. Oversaw 2010 Book distribution to 2000 underprivileged 4 & 5 year old children in Jamaica. Managed volunteers to segregate over 6000 books, pencils, crayons into book bags to be distributed to 12 lower income schools. Managed video crew to document progress.Co-planned the 2010 fundraising event. Negotiated donations of gifts and services. Negotiated contracts for items that were bought for the event. Handled the Artists and their needs. Oversaw silent auction. Co-planned the 2011 fundraising event. Managed budgets, negotiated donations of gifts and services and negotiated contracts for items that were bought for the event.

Princeton, Mj

Attended pre-production meetings to provide perspective on manufacturers capabilities. Verified contract manufacturers understand expectations and client requirements. Assisted in performing & reviewing line trial/pre-production test results with clients prior to full production. Attended production runs monitoring all quality aspects. Manage TOPS & Standards Process. Reviewed and approved new and ongoing production for shipment to client.Managed rejection process by maintaining database of component, finished goods and client rejects, issuing rejections to all parties, including determining and communicating dispositions, and leading bi-monthly cross functional team meetings to bring resolution to rejections.Monitored vendor’s stability, compatibility, microbiological, safety & assay testing programs. Verified testing was being conducted in a timely fashion. Verified and observed test pieces had completed/passed testing in line with deadlines and launch dates. Collected and reviewed stability, compatibility, & micro test reports for completion and accuracy. Developed protocols for Safety-in-Use testing. Researched out of the box testing requests. Collected Repeat Insult Patch Testing results. Generated Dossier Checklist for every launched product. Gathered & verified accuracy of all pertinent documentation such as MSDS, Ingredient lists, IFRA Statements, Assays Substantiation, Fill & Assembly, etc. Maintained all documentation on company server as well as a hard dossier folder for each product. Monitored and verified packaging test plans, testing, and fill and assembly specifications. Maintenance of Standard Operating Procedure Manual by leading team meeting to update all SOPs and test methods for yearly reissuance. Reissued SOPs via a CD to all manufacturers/suppliers. Generated new SOPs as needed.

Columbus, Ohio Area

Project management of high-end dermatological product line, Dr Patricia Wexler. Assisted with facilitation of 100% on-time delivery goal. Worked up front to prevent packaging issues through consumer use testing, performing fill trials, and testing to completion. Ran cross functional team to discuss quality expectations and verify that they were fully understood and obtainable. Monitored all production at several facilities, Facilitated approval of production batches in a timely manner, and Made crucial decisions to make in-store date. Project management of high-end candle line, Henri Bendel Candles. Utilized continuous improvement strategies and methodologies to achieve enhanced product quality. Worked through extensive transportation issues. Bridged production between several suppliers. Worked with the component suppliers and contract manufacturers to increase quality expectations to a level not yet achieved by BBW. Provide extensive on-site quality and technical support to global manufacturing operations. Traveled to new and current BBW/BA contract manufacturers 40 % of total time. Performed on-site training of standard operating procedures. Verified that all quality expectations are being met. Worked with all levels of management at the contract manufacturers.Performed Limited Brands Quality Audits. Responsible for successful implementation of quality improvements and best practices at Contract Manufacturers. Development of 14 Standard Operating Procedures for an internal Quality Training Manual as well as authored On-boarding Training manual for the Quality Department. Providing leadership and training to Quality Specialists. Supervising their activities and direct them in project management. Travel internationally to Guatemala, Canada, Mexico, and China.

Columbus, Ohio Area

Provided technical assistance and support to internal and external customer bases regarding existing product lines. Answered complex questions and problem solved issues remotely and on-site at customer’s location. Performed characterization testing and evaluations of new and existing adhesive products. Set-up and ran systems to dispense adhesives. Trained new hires on departmental testing and reporting procedures. Trained plant employees as well as the consumers on safety techniques while working with isocyanates. Preformed tours of the lab and manufacturing facility for potential and current consumers. Active participant on a team striving for ISO9000 certification.