My role involves understanding the customer's IT landscape, business requirements, responding to various RFP/RFI based on the client's needs, and success measures to design implementation architecture and tailor-made Salesforce solutions using SAAS infrastructure. Collaborate with the sales and technical teams to paint the customer's vision using process flow diagrams, Point of View, and product demonstration to showcase customer value and benefits using presentations and live demonstrations.Responsible for ensuring customers achieve their desired outcomes and success with Salesforce products and services by creating Adoption and Success plans, conducting industry best practices sessions, and working with the Deal Desk team for Renewals and Expansions.

Supporting the SMB business to help achieve digital transformation by understanding the customer's needs and brainstorming to identify the right SAAS-based Salesforce - Sales Cloud, Service Cloud, Pardot, CPQ, Experience Cloud & AI.

Worked as an Intern in the Strategic Business Unit of Reliance JIO called JIO Studios for 20 weeks, where the primary responsibility involved was to develop creative campaign ideas and IMC plans, which focus on a holistic approach for communicating a consistent message and positioning the brand in the mind of the target audience through the use of both online and offline channels.

Worked as a full stack developer intern for NIC and was responsible for developing an internal dashboard w.r.t gender ratio and other internal employee statistics to get better data visibility at the management level using PHP, PostgreSQL, CSS, HTML, and Javascript.