Sparsh Goyal Email & Phone Number

> Worked on Enterprise Contract Management System with prioritized 16 Cloud and 4 On-Premise releases. The system was coined as Leader by Gartner in 2020.> Formulated and executed product strategy, resulting in a 23% increase in customer satisfaction.> Coordinated the timely delivery of the S4HANA Legal Contract Management product, with a 92% on-time delivery rate.> Presented the product vision and roadmap to over 50+ prospects and onboarded customers through demonstrations at events such as D-KOM and TechEd.> Worked with customers on co-innovation projects, resulting in the incorporation of industry best practices into the product, resulting in a 33% reduction in customer support tickets> As a member of the Product Architecture team, helped productize customer requirements with scale and ease.> Led Agile Development coaching sessions for colleagues, resulting in a 25% increase in development efficiency.> Served as the single point of contact for 200 team members for guidelines and frameworks such as Enterprise Search, Information Retrieval Framework (IRF) and General Data Protection Regulation (GDPR)Improved usability experience for multiple applications resulting in a 30% reduction in customer clarification tickets.

Germany

> Ideated and developed a solution to address the critical problem of clearing customer accounting documents using Artificial Intelligence and Data Analytics.> Guided a team of developers in building a tool to automate clearing accounting documents using AI and data analytics.> Analyzed 33 million records from customer data to develop an algorithm that proposed rules for automatically clearing statements.> The solution was widely accepted and appreciated by leading partner customers, solving their problem of clearing accounting documents via a trustable and reliable framework> Successfully implementing solution resulting in an 86% reduction in a manual effort.> Successfully rolled out the feature for pilot customers and gradually scaled to all 2000+ major clients.

India

> Idea Owner: Ideated the provisioning of editorial campaigns in the Marketing Suite for SAP which helped customers track 15% of unaccounted marketing success. The idea was awarded the best innovation idea in CEC Marketing.> Automation: Developed and designed a tool to empower manual testers to automate 78% product suite with basic Excel knowledge.

Bengaluru, Karnataka, India

> Technical Skills: Experience integrating via communication channels from SAP S/4 HANA and SAP SCP. Created multiple PoCs using SAP RAP RESTful ABAP Programming model. Worked diligently to improve the performance of numerous applications. Experienced in tuning the performance of various CDS views, reducing complex CDS views into simpler views by reducing redundant underlying databases.> Developed and designed a tool to empower manual testers to automate~78% product suite with basic Excel knowledge

Master Of Technology (M.Tech.), Software Engineering

Activities and Societies: Merit rank holder for the Batch.

Bachelor Of Technology - Btech