1. Partnered with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyse and document in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams2. Evaluated, analyzed, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties3.Author and update internal and external documentation, and formally initiate and deliver requirements and documentation4. Conducted daily systems analytics to maximize effectiveness and troubleshoot problems5. Developed meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations