Sara Pateras, Lcsw Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Children’s Hospital Integrated Care Organization (CHICO) oversees high-risk contracts with insurance providers and operates the Accountable Care Organization. Planned, strategized, and implemented clinical programs focused on the biological, social, and emotional health of pediatric patients and their families. Organizational and relationship skills were utilized to stand up innovative programs which improved the level of quality in medical home settings. These projects and programs were aligned with BCH and CHICO’s goals and strategic direction while also respecting the focus and needs of the external stakeholders and internal clients. These efforts resulted constructive collaboration which increased success in offering impactful healthcare innovations and longstanding well-being to the children and families served.Managed and led a Boston University MPH intern to ensure that they learned practicum skills while also contributing to the team’s projectsLed projects and initiatives launched in over 100 BCH and private practices statewideImproved workflows and systems processes in the areas of Care Management, Interpreter Services, and other clinical programs within the Massachusetts health care system for over 85,000 children in the BCH systemCo-Lead of the CHICO Volunteer Committee

Boston, Ma, Us

The Pediatric Provider Organization at Children’s (PPOC) is a network of privately owned practices that are affiliated with BCH. The PPOC supports pediatricians who strive for high quality care while maintaining operational efficiency and individuality. Directly supported the PPOC Chief Medical Officer whose work focused on supporting physicians and private practices that offer primary care while managing the care of 400,000+ Massachusetts children. Projects expanded beyond physiological healthcare and incorporated the patient’s social, environmental, educational, and behavioral health needs as part of their overall well-being. Excelled in assisting the CMO to plan and execute clinical initiatives, schedule and coordinate high-level meetings, triage urgent and/or confidential information, and acted as the CMO’s initial point of contact.- Managed The Medical Home Care Coordinator real time phone and e-mail support, providing social service and patient-centered support to 88 practices in the PPOC network- Created executive-level presentations, reports, and communications- Served as coordinator of the PPOC Nurse Practioner Credentialing Committee and ACO Governing Board

Waltham, Massachusetts, Us

- Facilitate Girl Scout programs for girls at local sites including after-school settings, youth and community based organizations and housing developments in specific areas of eastern Massachusetts. - Implementing weekly curriculum based on 4 major like-skill themes.

- Provide administrative support on various projects including; staff surveys, staff incentive plans, and family surveys- Create monthly staff surveys and quarterly family surveys which are distributed to over 40 staff and over 200 families- Collect data and export to Excel spreadsheet for further analysis and output of measures- Work with administrative team on consistent needs assessments and approaches to program improvement

Us

- Manage and optimize clinical schedule of medical providers which provides coverage for the Operating Room and Testing Procedure locations, including call schedules- Collect, review, reconcile and prepare anesthesia records for BWH billing and coding departments and Health Information System- Primary contact for the Chief of Anesthesiology and Medical Director of the Operating Room and the Medical Director of the Center for Pre-Operative Evaluation. Managing Outlook calendars, coordinating meetings, facilitating information between medical directors and other hospital -Implemented and manages two computer programs new to the hospital; a scheduling program and data collection software- Tracks and maintains employee personnel files including confidential information and information reported to governing agencies- Liaison externally between Faulkner Hospital and the main hospital, Brigham and Women’s. Internal liaison between the department and Human Resources, Nursing Directors, Administrative leaders, and fellow hospital departments.- Coordinate department events and maintain staff contribution fund- Direct communication between patients and providers- Maintain various databases pertaining to staff performance measures, departmental goals, collaboration with other departments, time tracking, clinical licenses and medical certifications, quality reporting, and operating and staff usage

- Assisted Executive Director and other administrative team members by providing secretarial support, corresponding with families and outside agencies, as well as executing several projects and time-sensitive tasks- Maintained and updated database systems and helped train staff- Managed the agency’s social media pages and responded to all communications submitted via website or voicemail

- Interning with Executive Director and Program staff working on; program development, program modification, alternative funding, marketing, community organizing, social media, etc.- Conducted a needs assessment of over 360 staff, children, and families in our program and using SPSS, generated results which administrators used as program modification and development.- Organized a community event to target the issue of bullying. Promotional endeavors included; distributing promotional material to every Quincy Public School student, appearing on local access television and radio, inviting various community organizations including community center, the police department, and parent councils. The November 2011 event has been planned to accommodate 500 people. - Re-developed the agency's Employee Handbook and updated agency policies to adhere to current state regulations.- Participated in many administrative and Board of Directors meetings and decision-making.- Obtained donations from local organizations which directly assist the program and worked with corporations that have stores in Quincy to provide reduced costs for program materials.- Entered and planned a float for QCARE to be in the Quincy Christmas Parade. The November 2011 parade will be the first time QCARE has ever been in a parade. The parade planning and construction has been a community service project for the middle school program, Teen Zone. The float won a $1,000 First Prize.

- Assisted Site Coordinators in providing a quality curriculum - Developed individualized behavior management plans - Maintained students files/records and completed daily behavior charts and medication logs

The K-Rob Foundation is a non-profit, 501(c) 3 organization with a mission to positively transform the lives of deserving children in the East Bay and surrounding communities. Helping one family at a time, the K-Rob Foundation provides financial assistance to get kids involved (and stay involved) with athletics as a means for them to learn discipline, focus, teamwork and healthy living habits.

Chestnut Hill, Ma, Us

Working with staff and researchers at the Sloan Center on aging and work on various projects until my May 2012 graduation. One of the determining factors for being awarded a graduate assistantship is that the student has achieved academic excellence in the graduate program. The Sloan Center on Aging & Work at Boston College promotes quality of employment as an imperative for the 21st century multi-generational workforce. We integrate evidence from research with insights from workplace experiences to inform innovative organizational decision-making. Collaborating with business leaders and scholars in a multi-disciplinary dialogue, the Center develops the next generation of knowledge and talent management.

- Provided Individual and Group Counseling to children in grades 1-5.- Facilitated social skill groups focusing on friendship making, self-esteem, cooperative play, conversational skills, self-value assessments, and future planning.- Worked with parents and families on intervention strategies, acquiring needed resources for the family, and other assistance to improve the family unit.- Consulted with school staff and outside mental health agencies on student's progress and other issues pertaining to the student's emotional, social, or mental health issues. - Participated in weekly group supervision and individual supervision hours with other interns and supervisor. - Kept detailed files and process notes on individual students which included referrals, assessments, work that had been completed during sessions, and detailed notes and memos on student's data, affect, and plans.

- Supervised 20 children, aged 5-14, in a program that fostered social, physical, and mental growth. - Assisted the Site Coordinator in providing a quality curriculum that took into consideration theneeds of students, EEC state regulations, and the mission of QCARE.- Developed individualized behavior management plans and coping techniques for children diagnosed with Autism, Asperger's Syndrome, Bipolar Disorder, ADHD, Down’s Syndrome, and Velo-Cardio-Facial Syndrome.- Completed trainings and workshops, “Communication in the School Age Environment”, “Child Abuse and Neglect Indicators and Reporting”, “Inclusion of Children and Youth With Spectrum Disorders”, among others which discussed DSM-IV diagnoses and effective behavior management.- Completed Site Coordinator training and substituted for Site Coordinators when needed.- Established and maintained positive relationships with parents, families, children, QCARE staff, and school personnel. Also worked closely with Principal, Vice-Principal, and Guidance Counselor on specific issues.- Reported observations and incidents; discipline, injuries, inappropriate behavior, etc. to the appropriate administrators, maintained students files/records, and completed daily behavior charts and medication logs.

- Assessed volunteers and potential Little Sisters and their families for entrance into the program. - Facilitated three after school programs for adolescent girls, focusing on self-esteem, body image, diversity, conflict resolution, friendship, peer pressure, love and relationships.- Co-supervised Little and Big Sisters to form a one-on-one mentoring relationship.- Represented Big Sisters of Rhode Island at community and resource fairs to recruit potential volunteers and Little Sisters. - Attended a workshop, “Adultism”, which discussed the most effective ways to work with adolescents. - Assisted in the planning of fundraisers and events. - Planned and led a “Spa Day” match activity for 20 Big and Little Sisters with a limited budget.

Us

Masters, Social Work

Bachelor Of Arts, Social Work

Early Education, Social Work

Micromba In Healthcare, Health/Health Care Administration/Management