Sydney Patrick, Mba Email & Phone Number

Eden Prairie , Mn, Us

• Manages a portfolio of 75+ Tableau reports in partnership with other subject matter domain leaders to infuse insights into the decision-making process for clinical, financial, marketing, growth, human capital and other operational areas • Directs a team of 7 individual contributors, manages team workload and progression toward quarterly and annual goals • Leverages ETL tool (Alteryx) and SQL to compile, interpret, and present highly complex results from multiple databases and complex data sources. Creates supplemental materials (data flow diagrams, data dictionaries) to communicate data inventory• Partners with subcontractors and internal database engineering teams to create, govern, and troubleshoot SQL data warehouses• Frequently identifies and pursues opportunities for automation of manual reports/processes• Established executive-level Balanced Scorecard and Management by Objective (MBO) dashboards by coordinating with business stakeholders across the matrixed environment and streamlining data capture • Instituted Alteryx (data extraction tool) outage and recovery plans to ensure database continuity and accuracy• Designed a bi-weekly Executive Dashboard as a creative solution to common requests for information from the CEO and executive committee • Partnered with technical teams and program managers to fast-track the creation of privileged reporting groups and specialized data views to ensure proper handling of PHI/PII data

Eden Prairie , Mn, Us

• Managed a team of 4 Tableau/Alteryx data analysts; monitored projects for adherence to prescribed planned tasks, quality of work, level of effort and timeliness• Served as scrum master for a team of 14 developers, managed reporting intake system, and prioritized backlog of customer requests using agile methodology• Created and implemented a plan to remediate complex program reporting concerns related to data availability and performance• Led the Tableau Roll-Out Strategic Initiative which included defining initiative roadmap, coordinating with IT teams to establish Tableau server/site, partnering with customers and IT to provision site access, and delivering Tableau roadshow presentations to communicate tool capabilities and progress towards go-live• Invented a standard onboarding guide for the Data Analytics group to efficiently train new employees• Chartered development of a report catalog, a standard catalog of all 2,000+ published reports across Optum Serve business to provide customer awareness of reports and increase report efficiency by decreasing duplicative work

Falls Church, Virginia, Us

• Consulted with the Shared Services Reporting & Analytics (SSRA) team to identify strategic opportunities related to reporting and data products across Optum Serve functional areas and contracts• Suggested and implemented SSRA strategic initiatives by developing project management tools (charter documents, project plan, etc.) and/or business intelligence dashboards for leaders. • Led a complex strategic initiative to standardize three disparate intake systems across SSRA by engaging with stakeholders, documenting existing system practices, writing requirements for a centralized intake monitoring system, and developing a singular intake dashboard • Developed key business processes to address technical debt in the SSRA reporting environment, for example, implemented a new quality assurance procedure for all new data table and Tableau dashboard developments resulting in decreased defects and data inaccuracies• Prepared presentations and interfaced with senior management and business users to map out and document business requirements, data, and information needs, and data exchange flows• Identified time frames, funding needs, procedures for accomplishing projects, staffing requirements, and allotment of resources to various phases of projects and partnered with others in the organization to make meaningful process improvements

Falls Church, Virginia, Us

• Served as Business Analysis Lead for United Through Resilience (UTR), an enterprise-integrated program to assess the needs of the healthcare workforce and deliver immediately accessible resilience, emotional, and psychological supportso Created and maintained program data and reports archive by coordinating with internal and external program partnerso Created a rapid cycle improvement tool and decision history tracker throughout UTR product launcho Led a bi-weekly data integration forum to engage stakeholders from various parts of the program in data discovery, analysis, and decision-making activitieso Developed and communicated strategic roadmaps and project plans o Coordinated with senior leadership and functional area leads to ensure dashboard and analysis needs were met• Served as Data Visualization Portfolio Lead for Comprehensive Primary Care Plus (CPC+) a national advanced primary care medical home model that aims to strengthen primary care through innovating care delivery and multi-payer payment reformo Managed project data sources and maintained CPC+ internal databaseso Contacted external entities to complete data exchanges and/or establish regular data feedso Coordinated with subcontractors and government clients to fulfill both recurring and ad hoc data requestso Conducted regular reviews of portfolio cohesiveness, maintained a horizontal vision of data utilization across regional learning network tasks, and implemented quality controlso Completed management activities including deliverable timeline management, resource planning, and creation of standard operating procedure (SOP) documents

Falls Church, Virginia, Us

• Primary Analyst for Comprehensive Primary Care Plus (CPC+), a Centers for Medicare & Medicaid (CMS) primary care medical home modelo Worked with clients and business stakeholders to design individual Tableau dashboards within the CPC+ Visualization Portfolio that integrated multiple data sources and provided users interactive ability to analyze regional trends and practice datao Created advanced composite scoring methodology to facilitate analysis into practice performance correlation with engagement in CPC+ events and outreach toolso Recorded and prioritized ad hoc requests for datao Completed 30+ hours of in-depth interviews with participating practices across the country and distilled qualitative insights for CMS using ATLAS.ti• Contributed to business development by authoring data capability portions of contract proposals

Philadelphia, Pennsylvania, Us

● Researched and compiled data related to nutritional health and allergen awareness for concise publication in multiple media forms (infographics, flyers, email newsletters)● Executed events to improve the department’s outreach with the student body● Facilitated meetings and communication between students, nutritionists, and other relevant stakeholder● Other job activities included: event photography and marketing, memo writing, supply purchasing/budgeting

Us

• Monitored and analyzed a number of regulatory areas including: energy, healthcare,emerging technology, and tax policy• Attended briefings, Congressional hearings, and events on behalf of consultants and clients• Conducted extensive legislative research in addition to preparing memos, client materialsand Excel spreadsheets

Master Of Business Administration - Mba

Bachelor’S Degree, Government