Shawn Bell Email & Phone Number

San Francisco, California, Us

Menlo Park, Ca, Us

Menlo Park, Ca, Us

- Develop operational workflows to proactively identify, measure, and enforce infringing content.- Project Manager for externalizing workflows to third-party vendor partners.- Cross-functional project management.- Operational policy development.- Audit processes and policies to identify gaps and drive resolutions.- Establish governance documentation to standardize processes.

Seattle, Wa, Us

Program Manager for various Brand Protection programs within Amazon’s Customer Trust and Partner Support organization.

Seattle, Wa, Us

I developed a pilot program that partnered with external industry associations in a collaborative effort to combat intellectual property issues. Following a successful pilot phase, I led the transition into a formal operational program. In addition to the hiring, training, and daily management of the program team, other responsibilities during the transition included the drafting standard operating procedures, process documents, and other tools utilized by the team.Day to day program management roles include communication and collaboration with external partner organizations and brands, reporting findings and program status to leadership and internal/external stakeholders, in addition to continuously projecting the road-map for future expansion.

Seattle, Wa, Us

As a Risk Manager for Customer Trust and Partner Support I was tasked with identifying intellectual property abuse patterns and work with cross-functional teams to develop preventative solutions. In addition to my primary role, I was also the Project Lead/Manager for an escalations program that works directly with external industry associations and their member brands. Responsibilities for this role include defining the project requirements and developing a fully operational process, identifying the scope, scheduling operations staff, communicating directly with brands and partner organization, and driving the transition from pilot into formal program.

Seattle, Wa, Us

Seattle, Wa, Us

As an Investigation Specialist in the Claims department, I was tasked with reviewing and investigating claims related to customer experience and purchases. In addition to my primary role, I was also the global point of contact and subject matter expert for a project focused on improving the customer experience related to the returns process. Other responsibilities included writing and developing policies, guides, training material, and reference tools in addition to identifying process gaps and implementing resolutions.

Responsibilities include all aspects of daily operations of The Music Club and the development and implementation thereof. As the primary Coordinator, I am tasked with the recruitment and hiring of qualified music instructors, to include their background checks, training, and classroom placement. Once classes begin, I am in charge of quality control for the classroom environment where I monitor and address any issues that arise.

Washington, Dc, Us

Responsibilities included the direct supervision of 8 junior Sailors within my duty section in their performance as Law Enforcement Officers. Conducted training and qualification certification for personnel as well as performing annual evaluations. Additionally, I was responsible for executing orders and directives, and disseminating tasks, followed by the ensuring the quality and accuracy of the work. I also acted as a mentor for enlisted Sailors in their continuing education. Certified in CPR, AED, and First Aid.

Boise, Idaho, Us

Responsibilities include the maintenance and upkeep of the historic sites within the Idaho State Historical Society. Weekly upkeep included general landscaping and improvement tasks designated for each site, along with preservation projects. Concurrent with my employment, the Idaho State Historical Society sent me on scholarship to the University of Oregon to attend the Pacific Northwest Historic Preservation Field School.

Boise, Idaho, Us

Responsibilities include guiding tours and answering general questions from patrons about the site, based off of research I conducted within the archives and library. Front desk operations, and opening and closing the facility were also daily tasks. Necessary skills included independent research and program development, public speaking, and customer service.

Master Of Science - Ms, Project Management - Leading And Managing Technical Projects

Master'S Degree, Museology/Museum Studies

Certified Peace Officer

Pacific Northwest Historic Preservation Field School, Historic Preservation And Conservation

Bachelor'S Degree, History