Oscar Spaulding Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

Responsible for executing billing, payment processing and accounts receivable management tasks Assigned to provide daily billing register and remit document requests to numerous city housing authorities in PNG’s North and South Carolina service territories, and to provide monthly billing register and remit document requests to school systems in North.

Charlotte, North Carolina Area

• Provide customers with prompt and accurate account information. Ensure customer satisfaction by completing the necessary account transactions to fulfill their requests. During my tenure in this position I achieved the.
• A 96.25 Quality Monitoring percentage on January 2018’s scorecard.
• Regularly assumed responsibility for new Charlotte Call Center projects.
• Consistently accountable for my work performance and eager to find ways to improve.
• Responsible for insuring all customer information is gathered up and properly disposed from all printers in the contact center at close of business on a daily basis for FACTA compliance.
• Assumed a leadership role within our team by being responsible for printing weekly team meeting agendas, facilitating team meetings in supervisor’s absence, and making sure PNG safety agendas are completed.

Charlotte, North Carolina Area

Inside Sales Representative responsible for growing new business and maintaining existing accounts for comfort related consumer products.

I worked as a contractor through The Judge Group, a staffing agency during CIGNA Dental's national dental office PPO recruiting project. I made outbound calls to dental offices fully responsible for obtaining contracts with discounted fees for CIGNA Dental. I conducted numerous teleconferences with the dentist and CIGNA's internal provider relations.

Sold digital telephone, high speed internet, and digital/HD video services to new and existing households. Responsible for becoming an expert on company products and promotions as well as competitive products and promotions. Articulated to customers the advantages of TWC products versus competitive products. Attempt to convert competitive customers to Time.

Called on marketing and product managers within the pharmaceutical, hi-tech and consumer products industries to identify and develop strategic relationships.I was responsible developing a strong pipeline of new customers and projects. I led and directed each branding project as an account manager until project completion.