Stephen Baum Email & Phone Number
@midsouthsynergy.com
2 phones found area 361
LinkedIn matched
Who is Stephen Baum? Overview
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Stephen Baum is listed as Fiber Support Specialist at MidSouth Electric Co-op, based in Greater Houston, United States, United States. AeroLeads shows a work email signal at midsouthsynergy.com, phone signal with area code 361, and a matched LinkedIn profile for Stephen Baum.
Stephen Baum previously worked as Help Desk Administrator at Midsouth Electric Co-Op and Senior Support Technician at Energy Transfer Partners, L.P.. Stephen Baum holds Certificate Programs, Computer And Information Sciences And Support Services from Damelin.
Email format at MidSouth Electric Co-op
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AeroLeads found 1 current-domain work email signal for Stephen Baum. Compare company email patterns before reaching out.
About Stephen Baum
ITIL & A+ certified professional with over 10 years providing technology support. Desktop support specialist and field service technician. Help Desk technician with customer service experience. • Able to work independently or as a team member• Comfortable using computers, printers, fax, copy, and telephone systems, iOS & Android Mobile Devices• Knowledgeable of ticketing management systems and remote support tools• Familiar with banking, oil & gas, and other enterprise-level software
Listed skills include Technical Support, Troubleshooting, Customer Service, Help Desk Support, and 45 others.
Stephen Baum's current company
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Stephen Baum work experience
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Fiber Support Specialist
Current
Help Desk Administrator
Senior Support Technician
- Worked as part of a 15+ person team responding to onsite and offsite field support requests.
- Performed troubleshooting, provided documentation and resolution of incidents, and escalated issues to the appropriate support staff as needed.
- Migrated Windows 7 to Windows 10 and moved user data.
- Involved with asset management of computer and networking equipment.
- Processed orders for equipment & shipped hardware such as laptops, desktops, monitors, keyboards & mice to the rest of the field support team.
- Went on-call as part of an on-call rotation providing level 3 support.
Information Technology Support Specialist
- Responded to onsite support requests.
- Provided good documentation of incidents including issues with printers, hardware, software, network connectivity, mobile connectivity, etc.
- Performed diagnostic tests to determine necessary computer repairs.
- Escalated issues to the appropriate Level 2/3 Support Engineer as required.
Technical Support Technician - Help Desk
- Supported Woodforest Bank employees with technology related issues by way of phone support, email support, Instant Messaging, and remote support using Altiris and Bomgar.
- Utilized the Microsoft Service Center ticketing system and strove to resolve tickets on a “first call” basis.
- Troubleshot, supported, and installed a wide range of hardware and software applications which were used by over 5,000 employees, serving over one million customers in 17 states throughout the US.
Call Center Customer Service Representative
- Best Buy Chat Agent NCO Customer Management – Best Buy Project April 2011- November 2011
- Provided product and service information to customers via the BestBuy.com chat line.
- Researched information such as inventory availability and Best Buy policies/procedures.
- Provided relevant sales information to customers who needed assistance before placing orders.
- Assisted customers who were experiencing difficulties with their Reward Zone and BestBuy.com accounts.Site AdministratorNCO Customer Management – IT DepartmentSeptember 2010- December 2010
- Placed orders with the maintenance/cleaning crew and department heads for site supplies.
Stephen Baum education
Certificate Programs, Computer And Information Sciences And Support Services
High School Diploma
Frequently asked questions about Stephen Baum
Quick answers generated from the profile data available on this page.
What company does Stephen Baum work for?
Stephen Baum works for MidSouth Electric Co-op.
What is Stephen Baum's role at MidSouth Electric Co-op?
Stephen Baum is listed as Fiber Support Specialist at MidSouth Electric Co-op.
What is Stephen Baum's email address?
AeroLeads has found 1 work email signal at @midsouthsynergy.com for Stephen Baum at MidSouth Electric Co-op.
What is Stephen Baum's phone number?
AeroLeads has found 2 phone signal(s) with area code 361 for Stephen Baum at MidSouth Electric Co-op.
Where is Stephen Baum based?
Stephen Baum is based in Greater Houston, United States, United States while working with MidSouth Electric Co-op.
What companies has Stephen Baum worked for?
Stephen Baum has worked for Midsouth Electric Co-Op, Energy Transfer Partners, L.P., Sunoco Lp/ Susser Petroleum Partners, Woodforest National Bank, and Nco Customer Management, Inc..
How can I contact Stephen Baum?
You can use AeroLeads to view verified contact signals for Stephen Baum at MidSouth Electric Co-op, including work email, phone, and LinkedIn data when available.
What schools did Stephen Baum attend?
Stephen Baum holds Certificate Programs, Computer And Information Sciences And Support Services from Damelin.
What skills is Stephen Baum known for?
Stephen Baum is listed with skills including Technical Support, Troubleshooting, Customer Service, Help Desk Support, Management, Training, Windows 7, and Team Building.
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