Amar K. Email & Phone Number

Seasoned Business Analyst having, working in both Agile/Scrum & Waterfall SDLC methodologiesProven success in conducting a business process analysis, needs assessments, and cost/benefit analysis in an effort to guide information technology solutions into alignment with business objectivesAssisted Senior management in developing PPP road-maps, generation of regular reporting and dashboards, and prepared various work products to assist governance bodies in various decision-making processExtensive experience in identifying and analyzing stakeholders, eliciting, documenting, managing and evaluating requirementsPerformed re-engineering of business processes for process improvements, by applying GAP/FIT Analysis, documented and analyzed business processes, calculated benefits for proposed changes & Created As-Is & To- Be process mapsCreated artifacts like BRD/ FRD/ SRS, Use Cases, PBI & Sprint Backlogs by following the best practicesManaged Project Change Control process and activities consisting of business and project stakeholders,Proficient in facilitating User Acceptance Testing (UAT) and verifying performance and reliability.Major Skills sets:01. UI/UX design : Axure, Adobe XD & Balsamiq02. RPA, CRM and Service Management03 Stakeholder Analysis & management through RACI, P/I matrix04. BPA, BPI & BPR05. Requirements Management Life-cycle06. Business Change Management (Prosci/ADKAR Model)07. RDBMS: SQL Server, Oracle08. Tools: MS Visio, MS Project, UiPath, Blue Prism, MS Office Suite, MS SharePoint,09. Requirements Management Tools: JIRA, Confluence10. CRM and Service Management Tools: Salesforce, Service-now, MS Dynamics11. Webservices & APIsHave been appreciated for creativity, innovation and superb stakeholder relationship management. Very comfortable working in a high paced, high energy, collaborative environment with a focus on a continuous product delivery model to meet the project deadlines