Scott Corscadden Email & Phone Number

Sarasota, FL, US

Sarasota, Florida Area

Administering On-prem Datacenters, Cloud Platform, and cyber security environments Negotiating with vendors at a work unit or departmental level Managing and maintaining IT infrastructure (hardware, Windows OS, SQL, vendor apps, ) for business-critical applications Responsible for all change management requests Mange Cyber Security footprint Oversee.

*Maintain, Install, Configure and Administer Windows Server 2003/2008.*Create and administrator VMware servers within vSphere.*Maintain VMware, AD, File Server, Blackberry Server & Blackberry Hand Held Support.*Create & Manage Groups, User Accounts and Profiles in Active Directory.*Support Windows 7, MS Office Applications 2010 and other corporate.

Provide support on a variety of technical issues. Identifying, researching, and resolving technical problems. Provide advanced hardware troubleshooting down to the board level. Respond to telephone calls, emails, and personal requests for technical support. Track and update open calls and/or escalate problems as directed by client procedures. Resolve PC.

Onsite Contractor AAA of Michigan 09/02 – 05/05 Level II & III Desktop Support and Triage Team Lead. Major Duties and Responsibilities include: provide support to end users on a variety of technical issues. Identifying, researching, and resolving technical problems. Respond to telephone calls, emails, and personal requests for technical support. Track and.

Unboxed, configured, set up and diagnosed the performance of workstations, Servers and laptops. Provided advanced hardware troubleshooting down to the board level. Performed hardware diagnostics and routine moves and changes. Assisted in the cabling and configuration of LANs. Recorded and archived PC workstation environments for future troubleshooting.

Bs, Business Management

Aas, Micro Information Management