Alisha Gordon Email & Phone Number

Halethorpe, Md, Us

Baltimore, Maryland

*Facilitates the automation of client account set-up in QuickBooks Online*Facilitated the transitioning of payroll service providers, and processes bi-weekly payroll utilizing ADP*Streamlines new client accounts utilizing cloud-based applications for file-sharing and storage of supporting documentation*Reviews all accounts receivable, accounts payable, and general ledger related transactions including invoicing, payment processing, cash applications, and collections *Accurately reconciles various bank accounts, credit card accounts, and general ledger accounts each month*Coordinates with auditors and CPA's to provide all necessary documentation associated with audits and taxes*Resolves customer disputes/inquiries via email or telephone and documents interaction for future follow-up*Builds and maintain strong client relationships through excellent customer services skills*Meets all required deadlines

Bowie, Maryland

*Manage all accounts receivable activities related to invoicing, cash applications, and collections*Hire, train, and coach an efficient accounts receivable team in invoicing, cash applications, collections, and revenue recognition through monthly, quarterly, and year end close*Effectively implement collection policies and procedures resulting in reduced over 30 day receivables to 13%*Under the review of the Controller, prepare the credit analysis calculation and journalizing of bad debt allowance*Improve customer relationships by implementing educational invoicing and contract review discussions, allowing clients to understand invoicing in relation to their contractual agreements*Oversee the preparation of all revenue and cash application selections for yearly audit review*Implement the documentation of all processes and procedures for accounts receivables, collections, and cash applications*Simplify manual tasks to reduce redundancies and streamline workflow processes*Perform monthly close revenue review of actuals to budget identifying material variances and providing explanations*Manage and develop long term employees by setting goals, assigning development training, and milestone trackers to achieve individual and departmental goals in preparation of annual performance review*Review and approve all journal entries and supporting documentation associated with revenue and accounts receivables*Oversee accurate reconciliations of client and general ledger accounts*Facilitate weekly aging meeting to ensure adherence to collection policies and procedures, resolve open disputes, and make recommendations for resolution of delinquent accounts*Trained in accounts payables processes and procedures*Oversaw the process and reconciliation of accounts payables pass through and postage costs*Present PowerPoint presentations to all levels of management *Build and maintain strong client relationships through excellent customer services skills

Bowie, Md

*Prepared and processed invoicing of Medicare, Medicaid, and Commercial services based on client contracts while adhering to GAAP*Reviewed the accounts receivable sales journal prior to posting invoices to the sub-ledger to ensure accurate general ledger coding*Reviewed the application of payments on all open receivables to ensure proper posting*Prepared all journal entries associated with revenue*Performed accurate reconciliations of client/general ledger accounts*Identified discrepancies and made needed adjustments by issuing credit/debit invoices*Reviewed aged accounts on a weekly basis to ensure timely collections on customer accounts via telephone, email, or dunning letters*Facilitated internal/external meetings to resolve open disputes; and made recommendations for resolutions*Coordinated with internal departments to obtain and validate required billing information*Maintained deferred revenue and credit tracking schedules*Created and documented various policies and procedures*Set up new accounts in MAS 90*Maintained client files and necessary reports for supporting all revenue invoiced within the organization*Adhered to all confidentiality and HIPAA regulations*Possessed excellent customer services skills and met all required deadlines*Automated the batch invoicing process through MAS90, which reduced close by 2 days

Atlanta, Ga

*Resolved all accounts receivable issues for existing accounts through analysis of the monthly billing history, pricing, account reconciliations, and outstanding receivables through follow up on customer accounts*Resolved cash application issues by reconciling billing history of customer accounts in Excel*Set up new customer accounts in Oracle based on the customer contracts*Performed customer account reconciliations in Excel using various types of formulas to efficiently expedite the process*Issued credits/debits on customer accounts in Oracle*Created manual invoices/re-invoicing in Excel, using various formulas/calculations to obtain correct customer rates based on contracts*Audited customer invoices before billing cycle end date to ensure accuracy according to customer contracts*Produced aging reports in Excel to assist in collecting on outstanding receivables in a timely manner*Processed purchase orders and returned invoices in a time efficient manner*Resolved customer inquiries via email or telephone and documented the interaction in Oracle for tracking purposes*Developed excellent internal/external client relationships through excellent customer service skills

Various Locations

Greater New York City Area