Kerstin Neubert Email & Phone Number

Berlin, Germany

Berlin Area, Germany

• Identification of improvements in all aspects of the residence/property
• Responsible for the smooth running of the residence
• Primary contact of housing issues with JLL and the property department of the embassy
• Organization and leading of official and private events in the residence and the embassy taking into consideration all COVID-19 restrictions
• Monitoring the housekeeping and cleanliness to the highest quality level
• Management and monitoring of maintenance visits to the residence

Berlin, Berlin, Germany

• Complex calendar management (Google)
• Planning meetings on behalf of C-Level Management, preparing the agenda
• Organization of all events for the department, including team events, off-sites and summits in Berlin and worldwide
• Planning complex travel routes and accommodations (SAP Concur, Egencia)
• Creation of expense reports, budget reports, and preparation of internal presentations
• Responsibility for smaller projects - editing an internal website (Jira and WordPress)strong cooperation with the branding team

Berlin Area, Germany

• Pre-opening and standardisation of all operation processes
• Configuration of the restaurant system Gastronovi
• Strong cooperation with the project management team in the pre-opening phase
• Setting of departmental targets and objectives, work schedules
• Responsible for customer satisfaction and acquisition
• Responsible of the recruitment and on/off boarding

Berlin

• Professional leadership and responsibility of internal projects
• Coordination and leadership of a 15-member team
• Collaboration with the departments: operations, human resources, engineering, IT and accounting
• Coordination of the distributed departments, taking into account the results for quality and deadlines over the entire project lifetime
• Check the procedures and standards in all kitchen areas and the back of house
• Administrative tasks

Berlin Area, Germany

• Control and standardization in the restaurant and bar area on two floors with a roof terrace and a pool
• Liaise between kitchen staff and floor staff as well all other departments
• Oversee and pro-actively deal with guest queries and complaints
• Maintaining good relationships with existing regular clients as well as building new ones
• Checking and dealing with guest’s special occasion arrangements e.g. birthdays
• Advising guests on menus & beverage choices

London, United Kingdom

• Pre-Opening
• Assisting with recruitment
• Control and standardisation in the restaurant and bar area
• Konfiguration of the Restaurantsystems Open Table, Quardanet and Micros
• Assistent to the General Managers

London, United Kingdom

• Extensive F&B and guest relation experience
• Running training session myself including food, beverage, service and team building.
• Assisting the managers with the smooth running of the restaurant.
• Supervising large private events attended by international celebrities and high profile guests.
• Opening and closing duties including cash up and securing the building.
• Liaise between kitchen staff and floor staff

London, United Kingdom

London