A competent, creative innovator, skilled and results-driven professional with over 21 years of experience, and a strong record of achievement in providing the necessary Management andPersonnel Motivation expertise to ensure streamlined operations, client satisfaction,significantly increased proficiency and profitability. Excellent interpersonal communicating, listening and negotiating skills, coupled with the ability to establish and maintain rapport with all levels of personnel, executives and management.Proven background at highest levels of moral, leadership, team building, planning, organizing, and problem-solving, all of which realized significant contributions to bottom-line results.Business Management / Operations Management / Lead-By-Example / IntegrityPeople Management / Time Management / Team Building / Interdepartmental CommunicationsPersonnel Development & TrainingDiffusing Situations with Calm and Businesslike DemeanorHigh Employee Retention RateWorld Class Customer Service & Client RelationsTeam Player / Cultural Diversity / Lead PeopleI am deeply motivated by my desire to continually develop my professional career. My problem-solving of both employees and clients concerns and/or difficulties while implementing viable solutions are abilities that have been recognized throughout my career. I am highly creative and organized, able to grasp concepts quickly, and work independently with minimal direction, and multi-task in a deadline-driven environment. This is coupled with a proven track record in ensuring both efficient and smooth flowing management and business related operations and practices.